Payment

simbaroo*1
Community Member

on ‎26-04-2021 12:09 PM

Sold an item....customer paid. Should have received $52 from ebay. They have emailed a transfer of $8. Trying to sort this out with them is a nightmare. Do i post item?

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jellybirddesigns
Community Member

‎26-04-2021 12:24 PM - edited ‎26-04-2021 12:28 PM

Assuming you are on the new managed payments - look under the Payments tab and click on the sub-heading "All Transactions". You can then click on the transaction itself to see what your deductions were.

 

If the sale was made on this weekend, it can take a little time to properly reflect in the payment summary itself.

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simbaroo*1
Community Member
In response to jellybirddesigns

on ‎26-04-2021 01:00 PM

It correct $60 minus $8 fee. But the payout to me is also $8. Theyve messed it up. Do i post it in good faith that ebay will sort it out or wait?

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katistrophik
Community Member
In response to simbaroo*1

‎26-04-2021 03:07 PM - edited ‎26-04-2021 03:10 PM

As you are on MP and eBay has advised payment paid (even if you can't see it yet) then yes you send the item.

It may take a while for the payment to show over the weekend

 

 

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