curated-collectibles_4
Community Member
In response to dazfitz_24

on ‎13-11-2025 12:29 PM

When you request to speak to an agent, you should get two options - one is request a call back and the other is chat to an agent

merfar2107
Community Member

on ‎13-11-2025 05:21 PM

Ok. I contacted them again on a different Id. For what it's worth (probably not much)  this is what I was told:

 

'The issue you are facing right now is related to the introduction of discounted Au post rates since 7 Nov,2025. A temporary tech issue is causing additional postage costs to appear for the sellers in eBay.'

And

'The postage service not showing is also a technical issue and has already highlighted by the team.'

twyngwyn
Community Member

on ‎13-11-2025 06:03 PM

and here's an email I received today:

 

New AusPost Rates | Seller Centre

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merfar2107
Community Member
In response to twyngwyn

on ‎13-11-2025 06:12 PM

Yes. I think everyone would have. 

 

I have a question though, If an item sells with the AP postage cost and then you use an ebay Ap label, does ebay refund the difference in fees between the 2?  bet they haven't though about that. 😡

davewil1964
Community Member
In response to cinemascope2014

on ‎13-11-2025 06:15 PM

My listings are showing the correct price, so your research certainly doesn't include everybody.

 

I use AP and flat rate postage. No problems.

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merfar2107
Community Member
In response to davewil1964

‎13-11-2025 06:19 PM - edited ‎13-11-2025 06:21 PM

It's because you're using flat rate postage. That isn't being affected, so far. But for any of us who use calculated, it's horrendous, as is the 'Pick up only' glitch

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davewil1964
Community Member
In response to merfar2107

on ‎13-11-2025 08:27 PM

My point exactly.

 

I am not prepared to expose myself to the vagaries of eBay, nor allow them to run my business.

 

A lot of complainants have stated they use AP but don't set their listings up to reflect that...

pnc75
Community Member
In response to davewil1964

on ‎14-11-2025 02:14 PM

It's easy to use flat rates for selling books. Not so easy for a lot of things that others sell. 

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pnc75
Community Member

on ‎14-11-2025 02:22 PM

It would appear that they've been fiddling yet again. Now the costs for calculated postage are too low!

 

And the postage options available have changed. No options for anyone who wants to use AP usual prices and  get a postage discount through their My Post Business account or use AP at a PO for any other reason. 

IMG_8632.JPEG

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grannytakesatrip17
Community Member

on ‎14-11-2025 02:33 PM

Well as I put a fixed postage on all of my items, I am not so concerned with what is shown to buyers.

But earlier this week, I printed off an ebay label for an XS ebay package, but said Aus Post and I was charged $9.50? Do I need to get on to ebay for a refund.

Thanks all.

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