Confirm and pay button not working

iserlohne62
Community Member

on ‎03-05-2026 12:26 PM

The button which says confirm and pay isn't working. Stays grey . Cant process payment for goods . No email or notice from eBay there's issue. No card issue just the button isn't working via app or internet . Anyone ?!eBay not helping the ai doesn't understand the question. 

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sandypebbles
Community Member

on ‎03-05-2026 12:35 PM

Possibly 'left overs' from the massive mess on everything eBay that happened for two days last week?

 

eBay rarely know about any issues until many people have told them (they flat out denied any issues when I contacted last week about absolutely nothing working) Even when it was on Down Detector and other sites, eBay said nope, there is no problems at all

 

 

Have you tried the 'usual' (clearing cookies/cache/tried another browser)

iserlohne62
Community Member
In response to sandypebbles

on ‎03-05-2026 12:50 PM

Hi thanks for replying. Yes I tried the app and the internet page via duck duck. Same issue . No confirm and pay button working just sitting there grey and uncooperative lol  . Cant get any help. Not even a ph number to contact anyone at eBay. Ai is useless and pointless it doesn't understand questions outside of its box. 

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sandypebbles
Community Member
In response to iserlohne62

on ‎03-05-2026 12:52 PM

You could try (during business hours) typing speak to an agent in the chatbot to reach a human

 

There's been no phone number since Covid 

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twyngwyn
Community Member
In response to iserlohne62

on ‎03-05-2026 12:54 PM

What is the item number?

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iserlohne62
Community Member
In response to twyngwyn

on ‎03-05-2026 02:55 PM

Many items across the country. Everything I try to purchase it's happening . Button just grey lifeless 

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davewil1964
Community Member
In response to iserlohne62

on ‎03-05-2026 04:37 PM

Historically, people have had problems when using a VPN, which is what Tor effectively is.

 

Try using a normal browser.

hudd-90
Community Member

on ‎04-05-2026 06:30 PM

I too have had the same problem  starting 24 hours ago , ebay are impossible to get answers from , very frustrated 😠 

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twyngwyn
Community Member

on ‎04-05-2026 07:03 PM

Have any of you reported as ‘tech issue’?

twyngwyn
Community Member
In response to twyngwyn

on ‎04-05-2026 07:06 PM

IMG_1616.png

 go to question mark (top of page) and report technical problem

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