Not Receiving emails from orders

janebrown75
Community Member

on ‎05-09-2019 02:52 PM

Hi Everyone,

Might be a silly question and probably answered before but I have never gone into this discussion group before.
I am not receving any emails to let me know I have had an order.

I am however getting them from Paypal that is the only reason I know I have had an order.

Do we have any knowledge of what is happening

Kind Regards

Jane 

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twyngwyn
Community Member

on ‎05-09-2019 03:11 PM

Usually it's just a glitch....but check your communication preferences just in case
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janebrown75
Community Member
In response to twyngwyn

on ‎05-09-2019 03:21 PM

I just had a look in there where you mentioned thank you for the heads up.

In Selling Activity all the other dot points were REAL TIME but my items sold weren't.

It was in Daily Digest. So i have now changed to REAL TIME like the rest of list and will see what happens.

It has only just started doing this the last couple of days.....strange

Thank you again will see what happens

 

Unless I am supposed to leave SOLD ITEMS as daily digest???

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twyngwyn
Community Member
In response to janebrown75

‎05-09-2019 04:14 PM - edited ‎05-09-2019 04:15 PM

?

I just hover over my name (G'day)>>>>account settings>>>>communication preferences

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