Can't purchase postage label

pinkhide21
Community Member

I was going to purchase postage label but it won't let me.

 

Below message keeps coming up both selecting au post or sendle

 

Something went wrong and we weren't able to generate the label.

Don't use eBay labels?

 

AP MyPost Business is certainly cheaper unless a 1 of. I wouldn't use a courier in a fit.

I've had this happen when there's an issue with the buyer address i.e. filled out wrong. If you're using Sendle, it also happens for addresses that Sendle can't accept i.e. PO boxes.

I think it was buyer's address issue. Another label printed well.. T.T

 

sendle label on ebay is really cheap. I was going to buy sendle label on $3.85 but it won't let me so i spent almost $10 at post office.. T.T

pinkhide21
Community Member

Is there any way to edit buyer's address? I won't let me.. T.T


@pinkhide21 wrote:

sendle label on ebay is really cheap. I was going to buy sendle label on $3.85 but it won't let me so i spent almost $10 at post office.. T.T

 


You probably dodged a bullet there, the reason Sendle is so cheap is that they will use the cheapest possible courier company - usually Aramex (Fastway) or Couriers Please.

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"Start me up I'll never stop......"

I got the same issue and ended up buying a lable at Sendle website at a higher price.🙁

And you were naturally going to refund the buyer the difference if Sendle had worked. Especially given the hassles they would have had actually getting their parcel delivered.