Re: Unable to leave positive feedback

himderfella · ‎07-06-2022

My Purchase History page for a particular item does not provide an option to provide Feedback. It is the only time I have encountered this problem. I am very happy with the Seller & their service & want to leave positive Feedback. The seller has suggested providing Feedback through -Go to "Community" --> "Feedback Forum" -->"Leave Feedback" Step3: Please enter the item xxxx and choose "positive" to leave a short message, besides, please kindly choose all 5 stars for next 4 DSR. Many thanks. Chris

papermoon.lady · ‎07-06-2022

You only have 60 days to leave feedback. Did you purchase the item more than 60 days ago?

papermoon.lady · ‎07-06-2022

Has the seller left feedback for you? If they have, you could respond to their feedback and express your appreciation there.

himderfella · ‎07-06-2022

I note that the eBay record for the item shows the item has been sent & has not been updated to delivered. This is where the problem lies. Until the item has been delivered it is not possible to leave Feedback. A minor problem within eBay. Thanks, Chris

himderfella · ‎07-06-2022

Thanks for that. I will ask them to provide Feedback & follow your suggestion.

Cheers Chris

View solution in original post

padi*0409 · ‎07-06-2022

@himderfella wrote:

I note that the eBay record for the item shows the item has been sent & has not been updated to delivered. This is where the problem lies. Until the item has been delivered it is not possible to leave Feedback. A minor problem within eBay. Thanks, Chris

I doubt that that is the problem, I have an item that hasn't yet been delivered but I still have the option to leave feedback.

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