New listing tool not showing all postage options?

strawberryteaboutique
Community Member

on ‎09-11-2022 12:04 PM

Is anyone else not getting all the postage options in the drop down menu? Especially the Australia Post Calculated International? Also not getting all options for Flat Rate Domestic/International and Calculated Domestic/International. Is this a glitch eBay is aware of? Thanks 

davewil1964
Community Member

‎09-11-2022 06:25 PM - edited ‎09-11-2022 06:28 PM

I only use flat rate domestic, and that is certainly working.

 

However, if you click on postage and nothing comes up, reload the page. That happens a lot.

0 Helpful

boomdi56
Community Member

on ‎10-11-2022 01:41 AM

I am also having this issue. Have had it for four days now and cannot get an answer from eBay. They keep telling me it’s a technical issue and they will raise it and let me know and then I hear nothing. 

davewil1964
Community Member
In response to boomdi56

on ‎10-11-2022 06:31 PM

Did you try my suggestion?

 

Proven to work, btw.

0 Helpful

fpgonline
Community Member
In response to davewil1964

on ‎10-11-2022 07:52 PM

yeah seems to be working OK when listing from a computer, but the app (at least on iOS) is still not showing all postage options like Australia Post etc.

le_frou_frou
Community Member

on ‎11-11-2022 06:30 AM

Same here. Pulling my hair out.

le_frou_frou
Community Member
In response to davewil1964

on ‎11-11-2022 06:32 AM

Tried that Dave.  Still the same. Only offering Ebay postage labels, Sendle, or Express post.  No option for Standard Parcel Post. Really driving me nuts.

fpgonline
Community Member
In response to le_frou_frou

on ‎11-11-2022 11:43 AM

Yeah, its so hit and miss, I can make it display on the iOS app but then it'll disappear again after setting it, even on the website I can add Aus Post Standard, but for international I can't pick anything like that - hopefully eBay are looking into it - it's stopping me listing items.

0 Helpful

ryhannabee
Community Member

‎13-11-2022 04:33 AM - edited ‎13-11-2022 04:34 AM

Same here using the app on phone, missing in shipping drop box most Australia post options eg. Small box/satchel tracked medium box /satchel tracked etc.

I’ve been using “Standard parcel delivery 1-6 days” until it’s fixed😬😢