sootymy
Community Member

on ‎18-10-2017 06:21 PM

You are not wrong there,unable to zoom and with small items you cannot see the detail,told by ebay they are working on it like 2 days ago???
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Anonymous
Not applicable
In response to sootymy

on ‎18-10-2017 07:00 PM

Mmmmmm hmmmmmmmmmmm

 

Meanwhile they are still telling others 'there is no issue'

 

 

 

You'd think they would have all their bots set up with the same story at least Smiley Mad

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ecm-admin
Community Member

on ‎18-10-2017 08:15 PM

Confirming the zoom function does not work on desktop, but does still work on mobile ebay app.

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xsive67
Community Member

on ‎18-10-2017 09:13 PM

How do you fix the picture enlargment when looking at items for sale

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kopenhagen5
Community Member
In response to xsive67

‎18-10-2017 09:33 PM - edited ‎18-10-2017 09:38 PM

It's an eBay glitch.

Take a look at all the threads on it in selling and buying.

image host

kopenhagen5
Community Member
In response to kopenhagen5

on ‎18-10-2017 09:39 PM

Or look here in Technical issues.

image host

vintagealpaca
Community Member
In response to Anonymous

on ‎19-10-2017 09:03 AM

Indeed,

 

If like me you can't be bothered phoning them I'd suggest that people struggling with the issue send an email. Flooding their inbox's might help 🙂

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lyndal1838
Honored Contributor
In response to vintagealpaca

on ‎19-10-2017 03:36 PM

Email contact with ebay is rarely successful....they ignore the emails and you never get an answer, which is why the advice given on the boards is to ring them if it is important.

bradmansdad
Community Member
In response to igetgoodstuff

on ‎19-10-2017 05:58 PM

Ebayy want us to pay more im guessing....cant buy anything without zoom!!

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czt-2013
Community Member

on ‎20-10-2017 10:02 AM

Almost two weeks and problem with uploading pictures (enlarged and zooming) is not resolved.
Number of calls to Ebay and nothing has been done, they put blame on you.

 

Last night the agent form the Ebay said my pictures are not matching Ebat policy. Must be 500 megapixels and I have only 460.
I checked my camera setting, it is 573 megapixels.

 

WHAT'S THE **bleep**!