notifications
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on 30-07-2023 06:26 PM
Why am I not getting order delivered notifications on things that arrive, and yet I get feedback notifications on things that haven't?
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on 30-07-2023 06:42 PM
Check your notification settings.
https://www.ebay.com.au/help/account/changing-account-settings/notifications?id=4203
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on 01-08-2023 05:31 PM
According to this, I am set up to receive email notifications, but don't get any on order delivered, only on communication with other sellers and order updates and order confirmed.
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on 01-08-2023 06:02 PM
Did you at some point set up rules in your email settings to filter out any emails that mentioned delivery? (Either deletion or sending g to junk mail?) That’s the only other thing I can think of at this moment.
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on 01-08-2023 07:00 PM
Here's a thought.
Given that eBay don't deliver anything that might be the reason.
If a seller sends with tracking, you have the information to determine whether it's been delivered.
OR, you could look at what you have received and work out if it's been delivered.
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on 01-08-2023 08:12 PM
@friebla_52 wrote:Why am I not getting order delivered notifications on things that arrive, and yet I get feedback notifications on things that haven't?
Why would you get order delivered notifications. Ebay don't do the delivery
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on 27-08-2023 04:21 PM
I started getting them again when I updated my address directions. The main roads department had taken down the signage on our service road, resulting in delivery delays. That problem is fixed. To those who replied about getting order delivered notifications being uncommon, most everything I order has notifications of order accepted, order sent or order delivered, normatively speaking. I don't know why some customers don't normally get them.