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on 26-07-2023 07:40 PM
@ausdeals wrote:I was under the impression this would be the place to report bugs etc. but if the moderators aren't employed by eBay I'd imagine I won't get much more help than I would from eBay customer support. Thanks for letting me know though.
(If anyone looking at this thread knows the best way to get in touch with someone who actually works at eBay that would be great)
"Help" is on every eBay page... which leads to Contact Us.
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on 27-07-2023 12:44 PM
You'll get way less help from customer support than you will here, but certainly worth trying. Sadly, it's unlikely your restrictions will be lifted, because ebay has a life in solitary, without the chance of parole, policy.
Please come back and let us know how you get on.
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on 17-08-2023 12:56 PM
Not sure about OP but I'm actually going through the same thing and eBay wont do anything to help me, is creating a new account a viable option?
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on 17-08-2023 01:01 PM
@dobanatreasuretrove wrote:................. is creating a new account a viable option?
If you create a new account that one will have the payment holds on it.
So no, it won't make a difference.
"Start me up I'll never stop......"
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on 17-08-2023 02:34 PM
@dobanatreasuretrove wrote:Not sure about OP but I'm actually going through the same thing and eBay wont do anything to help me, is creating a new account a viable option?
You look like you have only just started selling again in the last month, so you are considered a new seller with all the new seller restrictions.
Be a good seller and restrictions will slowly lift.
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on 18-08-2023 09:20 AM
@dobanatreasuretrove wrote:Not sure about OP but I'm actually going through the same thing and eBay wont do anything to help me, is creating a new account a viable option?
Do you have restrictions, like not being able to list new items for a week, or have you been suspended? If you've been suspended, it's life without parole. Creating a new account will see that account shut down very quickly. If anyone else in your house sells, their selling accounts will be shut down too.
If it's just a temporary restriction, just ride it out until its done. Learn from whatever got you restricted and don't do it again. If you keep getting restricted, you'll eventually be shut down for good.