return is closed

digifixchris
Community Member

on ‎19-10-2024 01:08 AM

I purchased a power meter which arrived and was tested and turned out to be faulty. It's just a $20 item

I informed the seller and was offered, over a period of time ever increasing % refund amounts and suggestions of having it repaired, after a couple of weeks of this run around ,I had enough and put in a return.

Ebay says to wait a month,     and once a month was up,      it was cased closed ,no explanation and no appeal possible.

 

What did I do wrong?

0 Helpful

sandypebbles
Community Member

on ‎19-10-2024 05:11 AM

Why did eBay say wait a month?

 

Why play games with seller for a couple of weeks ,rather than opening an item not as described dispute?

 

Not a ‘return’ an actual dispute, and you have to follow through with it

 

The time limit is 30 days after the last estimated delivery date for a dispute

digifixchris
Community Member
In response to sandypebbles

on ‎19-10-2024 09:58 AM

Thanks,

I was trying not to be a **bleep** to the seller as faults happen

I thought "return" was  the right option at the time, not knowing any better,  and had no idea how to follow up

no more mr nice

 

 

0 Helpful

twyngwyn
Community Member
In response to digifixchris

on ‎19-10-2024 05:34 PM

Go to help at top of page, type in MBG and you will be walked through what you need to do (for future reference)