Additional fee based on actual size
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on 29-08-2024 07:07 PM
I recently sold an item but was charged an additional fee twice. I don't see a reason for this to be added in the first instance as dimensions and weight were correct for item posted with supplied postage label. It must be an error to add it twaice?
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on 29-08-2024 07:13 PM
the carry tool?
What additional fee?
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on 29-08-2024 07:23 PM
Adjustment ID: M_MAL_9725_21828_7538820
EBA02607016601004552502 Additional fee based on actual size:3.7KG 40.5x30.5x17cm
and
Adjustment ID: M_MAL_9793_22026_7553337
EBA02609573401004552502 Additional fee based on actual size:3.7KG 40.5x31x17cm
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on 08-11-2024 11:07 AM
I was also charged an additional fees , and the dimensions of the box mentioned for the extra charges are totally wrong.