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on 20-07-2015 07:27 PM
The problem is that the seller assured me that's they had sent the parts on two separate occasions. Once when I kept pestering them and once after launching a case after E Bay contacted them.
E Bay gave me contact information and the phone is always powered off.
I have exhausted all avenues with E Bay and now when I message the seller all I get is out of office replays.
I took the trouble to phone EBay USA 4 times and they assured me that they had contacted the seller.
The seller advised me that they had shipped the parts on the 1st May , but still no parts.
It seems to me that the seller is so big that I am a casualty of this.
All in all I am very disappointed with the whole futile exercise and before anyone asks, yes I was offered a refund and advised that all I wanted was what I had paid for.
the intervention by E Bay led to the seller saying that they shipped the items again on the 1st of May.
What infuriates me the most is the tactics employed by the seller and the ineffectuality of E Bay to rectify the fact that I don't have what I want and paid for in good faith.
Can you feel my frustration after ordering and paying for my parts on the 25th January this year only to be given the runaround by all concerned.
E Bay gave me contact information and the phone is always powered off.
I have exhausted all avenues with E Bay and now when I message the seller all I get is out of office replays.
I took the trouble to phone EBay USA 4 times and they assured me that they had contacted the seller.
The seller advised me that they had shipped the parts on the 1st May , but still no parts.
It seems to me that the seller is so big that I am a casualty of this.
All in all I am very disappointed with the whole futile exercise and before anyone asks, yes I was offered a refund and advised that all I wanted was what I had paid for.
the intervention by E Bay led to the seller saying that they shipped the items again on the 1st of May.
What infuriates me the most is the tactics employed by the seller and the ineffectuality of E Bay to rectify the fact that I don't have what I want and paid for in good faith.
Can you feel my frustration after ordering and paying for my parts on the 25th January this year only to be given the runaround by all concerned.