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on 19-11-2014 08:00 AM
So the email I had from the Buyer was at 2pm yesterday afternoon. I responded with this at 5:30pm but no response.
We are very sorry to hear the news and are really quite surprised. We are genuine people and the boat and engine was sold 'as is' in a genuine sale, on the basis that both have been used, but only once. The boat has been inflated twice from new. The first time being when we took it out on the water and the second time a couple of months ago for the photos. When we inflated for the photos the boat must have been up for a good 3-4 days and we did not notice any deflation.
We'll enquire with the dealer here about their suggestions on repairs/glues (but that won't be until the weekend due to work commitments).
The Zoom is a Zodiac family product and you would think that repairs would be undertaken for one of their products?
Will let you know as soon as we have any information.
We thought that we'll pay to have it repaired as we know it is an excellent inflatable and try to help rectify the problem.....
Thanks for everyones input anyway.