Write a letter (snail mail) and you will get a fast response.  If it is not satisfactory, write another letter. 


 

Their company motto should be:


 


"We set low standards and fail to achieve them".

Okay, I now only dislike them. 


I just called them again and got thru after only about 1-2 minutes wait.  The 1st person I spoke to seemed to know what she was doing and has hopefully fixed my problem.  Although I won't actually know if it's been fixed until about 24 hours from now 😐

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Creator of the Most Awesome Thread Topic EVER
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Of course it's in the Philippines !, wake up !

Don't pay to use services if you have good alternatives!

I must have a charmed life I get to talk to a real person within 2 minutes and then get redirected  to a call centre in Australia.

 

I do have an edge though i have a magic number to call 🙂

 

Sorry I am not permitted to pass it on

I know that you believe you understand what you think I said, but I'm not sure you realize that what you heard is not what I meant.

I don't need for a number to call my chosen mobile or internet provider... they don't mess customers around.

 

Their customer services reps are ALL based in Australia.

The more things change,  the more they stay the same

 

This thread is 2 years old

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Well spotted, Stawka ! sherlock smiley photo: Sherlock xsherlock.gif

 

         Sussed it out in no time flat!