@azureline** wrote:
I have had instances where an error was made at checkout and not noticed til after the transaction was completed, I had to go to the service desk and wait in line.
I wonder if he is telling the truth at all?
Yes, but you have manners.
I doubt that you were carrying on like a swiny toothed madman at a person unequipped to dealing with such an incident. The checkout person didn't process the refund, she probably did try to get them to go to the service desk, but he just kept raving like a nut case so she called the supervisor.
If this did happen, I am wondering why the supervisor didn't call store security.
I don't think the supervisor really knew how to handle the situation either.
