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@*julia*2010 wrote:

I had noticed the dial tone had changed when I pick the phone up to make a call, that must have been when they connected this message bank to my phone.

 

 

the dial tone changes to let you know there

are new messages.  after you listen to or clear

your message bank - the dial tone goes back

to normal.

 

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Julia, my phone has our own recorded Message on it, the Telstra message bank was added without us knowing and without our consent and was over-riding our message. I noticed a couple of months ago the dial tone had changed at that time I was also having issues with broadband drop outs.

The dial tone on the phone now they have removed the message bank is back to normal, and our recorded message is now picking up if we don't answer.