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on 18-12-2014 06:46 AM
Good morning Stringsters
Heartwarming to read your words Nics 🙂
Flashie, please re-tell your family to be extra careful. I don't know why these storms seem different but they are. When we had them in the last week or so, every day there were a few people struck by lightning. Either there were more or the news just reported them and had never before.
We managed a few days of sunshine here but it is going to rain again today. I still don't have foxtel. They blame Telstra's cabeling and Telstra blame the foxtel equipment. Of the several phone calls we have had to make because we are promised attendance and no one comes, we estimate we have been on the phone for 11.5 hours for a total talking time of around 20 minutes. After a two hour wait, 5 minute phone conversation with some one on the other side of the world who had us holding for that time, they said to hang up and the would phone us back when someone was available.....no return phone call. Ombudsman time I think.
Oh, and to rub salt into the wound, we got an email after hanging up, asking if we were happy with the resolution of our problem and would we mind doing a survey!!!!!
As this has been an ongoing problem since February and the fourth time we have been without phone services with various supposed solutions and many revelations of incompetence and/or lies.........Ombudsman time I think.
Have a great day everyone