@j*oono wrote:
No it doesn't Deb. It just says 55 calls to 13 numbers. I just got off the phone and the lady was very helpful. She gave me the full 13 numbers and the only one that would have been called was to iinet because our internet wasn't working.
She agreed to wipe those charges because it was their fault that we had dodgy internet.
Other 13 numbers were to places like taxation dept and Australian Bureau of Statistics!!! The thing is that the dates these calls were made was when we couldn't even use the phone because the line was so crackly you couldn't even hear anyone.
She wiped the charge for ALL of the 13 numbers and reduced the line rental by two weeks because we didn't have the line. Bill halved.
Thank you Telstra 🙂
Way to go J`oono!!
