ummm thats weird. My ipod has never said that

do you have the 4 digit passcode?

Yes she has the 4 digit password but entered it wrong apparently. Then miss 6 had a go :_|

Must've tried the wrong code a hundred times over.Take it to the shop, they will unlock it. easy yea

children are so helpful.... 😄

Connect your iPod to the primary computer you use it with (the first one iPod synced with), and open iTunes.

When you disconnect iPod from the computer, it will no longer be locked.

If you can't unlock iPod using either [the code or connecting it to the computer you use to manage its songs]. . . you can restore your iPod to factory settings using iPod Updater.

Please note that this will erase all data on your iPod.

Afterwards, you can add your music and data back to your iPod.

Thank you....it be have to be completely reset as someone else set it to their computer:(