The seal of her TM31 model had only recently been replaced following a product recall.

Terrible burns.  Poor woman.

Thankfully no children around to be burnt as well.

What a horrible accident.

Kitchen appliances should be handled with care, including the kitchen knife.

My daughter was given a food processor for mother's day by her hubby. 

The first time she used it the rotating blade cut her finger quite deeply.

She refused to use it after that because she reckoned it had tasted blood and would get her again.

Stephen King wrote a horror story about vindictive kitchen appliances once.

Was the machine tested by thermomix?

I feel for her and those burns will leave scars. She has many months of medical treatment ahead of her so I think she should sue and the company should pay for all the treatment she has to receive.

As for paying $2000 or more for an appliance, gullible fools, learn how to cook properly.