I think a fair part of the reason that they come here is down to word of beak - I'm not sure what to call it, otherwise, ha ha.

"There's a place and it's okay, and there's a bloke there and he's okay...".

It's not just being nice to them, the trick lies in listening to them...

I can wrap a length of rope around an arch if it makes it easier to climb.

It's not a huge effort on my part to hear what they have to say, and respond as best as I can.

Nothing goes the distance in making them feel like they matter quite like making them feel like they matter.

I agree with Muhammad Ali.

🙂