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@1800signshop wrote:

actually my question was they would not COMBINE post re $$ but has pysically combined them after all.  They have put both items into the one satchel but charged me for the 2 x 3kg satchels on the listing.  I accepted their response that they would not combine postage and paid immediatly.  The dilemma arrives because the seller HAS combined the postage pysically into ONE x 5kg satchel.

 

so the seller has seen the advantage in sending the two purchases as one, but is charging as if they are sending as two parcels.  And as I stated above, I have no problem paying for packaging and handling.

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I missed seeing this post.

So you're saying that on Friday they told you they have combined the items but at no saving to you?

Sorry, folks, but this seller is an idiot.

It is perfectly fine for a seller to say (especially after a sale), that they can't combine items & sale conditions are final.

However, no buyer that I have ever come across asks about combined postage just because they want the items together in a neat parcel.  If a seller needs a translation service on what combined postage means I can do it for them. Dear seller, Can it be sent more cheaply if you combine the items in one package and can you pass some of those savings on to me?

Now, I had a little look at the Aust Post website, at prices as they look to your everyday person. I get the feeling this ebay seller isn't a professional seller so they may have been looking at what I see: $14.50 for a 3kg satchel and $17.65 for a 5kg satchel.

 I know sellers pay fees on postage & we're told the items were separately listed with $14.90 postage each, presumably to cover that. Fair enough.

But you're looking at a buyer who paid $29.80, a seller who said no to a reduced postage charge BUT combined and sent for $17.65. This scenario is a surefire way to cause buyer resentment. Guaranteed.

Seller should have sent both items separately.