Promised refund and not yet received

evanrow
Community Member

 i purchased an item off REMOVED and we agreed to a partial refund more than 1 month ago. The money still hasnt appeared in my bank account...be wary of purchasing from this seller.

imastawka
Honored Contributor

You cannot name and shame on the boards.  A moderator will remove the seller's name.

 

 

The negs for that seller should have been a warning.

 

It sounds like you only communicated with the seller, but didn't open a case.

 

You have 180 days to open a case in Payypal for Item not as described to get your money back.

If you paid by bank deposit, you have probably done your dough.

They are registered in Singapore.....did you pay by PayPal?

lyndal1838
Honored Contributor

If you funded a paypal paymnt with your bank account the refund will be in your paypal account....it does not go back to your bank account.   You have to withdraw it manually.

 

Only crediit/debit card funding goes back to the card.

evanrow
Community Member
I paid by credit card...

So have you checked the card account yet.....that is where the refund should go?