Sorry I mean %4 restocking fee.

@ictplaza,

 

You should have no problem in receiving your refund. I  am a very satisfied repeat customer of POK, and have always found them to be reliable and helpful.

 

If you have any issues or concerns, don't hesitate to phone them.

 

 

Since you did make an error in your original order, a modest restocking fee seems fair enough. I would probably have gone for the store credit option, as they often have the best price on items that I want.

View solution in original post

Yes overall I was happy with their service. It was my first time returning an item on ebay after using ebay for 12+ years.


@ictplaza wrote:
Hi, thanks for your the info.
Yes the seller has POK and offered me refund, exchange or store credit. I asked for refund and their restocking fee was %6 . They offered $164 refund (of $170).

You did really well.

I bought an item on catch of the day website & the restocking fee of the particular stocker I bought from was 20%. So count yourself lucky!