Hi,
I purchased a luggage and upon receiving it I noticed that I orderd the wrong size. I contacted the seller for return and the seller asked me to complete the return process via their website!

When I tried to return on ebay it was disabled as if the item is in real estate or motor vehicle or classified ad category! Is the legal for sellers to disable the return option on eBay!

I printed the return label on sellers website which had tracking and returned the luggage which was delivered to seller 4 days ago!

I emailed the seller about the refund but haven't heard back! I aslo purchased the correct luggage size from the same seller and received it!

Should I contact eBay support or get Paypal involved?

Regards,
Sam