Refunds

seriousclown21
Community Member

on ‎25-05-2020 01:29 PM

How do I ask E Bay to Step in when a Seller refuses to provide a refund for items returned

0 Helpful

seriousclown21
Community Member
In response to twyngwyn

on ‎02-06-2020 01:12 PM

My Purchase history listing of the item I returned does not provide an opportunity to get Ebay to step in

0 Helpful

padi*0409
Community Member
In response to seriousclown21

on ‎02-06-2020 01:30 PM

If it is less than 180 days past the purchase date of the item and you have tracking to prove the item was received by the seller open a dispute in Paypal's "resolution centre".

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"Start me up I'll never stop......"
0 Helpful

imastawka
Honored Contributor

on ‎02-06-2020 03:00 PM

Further to that, upload the tracking to the dispute.

 

And don't close the dispute until you get your refund.