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@maquinny wrote:

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@lyndal1838 wrote:

But you say it has been shipped to the international destination....in other words it is on the way and will probably not be scanned again until it is ready for delivery in Australia or possibly already delivered to you.

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if it really did leave the US on 18 Aug, it would be in Aus by now.It's been in Erlanger for almost a month. I can understand why so many people make negative comments about the GSP.

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It would not necessarily be in Australia by now.....deliveries are horrendously slow due to coronavirus restrictions.  There are reports of GSP items travelling via Hawaii and Japan before arriving here.

The notification "Shipped from the Global Shipping Centre to International Destination" means that the item has been processed at Erlanger and has been handed to FedEx for delivery to Australia.  It does not mean that it was immediately placed on a plane.....there are severe restrictions on the number of planes that are flying at present.

Sometimes FedEx will issue a new tracking number.....sometimes the tracking number will remain constant until the item gets to Australia.   Have you checked to see if you were given a new number?

Once your item arrives in Australia there may be further delays in delivery......delivery companies all over the country are being overwhelmed by the sheer volume of items to be delivered.  They cannot just put on more staff.....they all have to follow the mandated social distancing rules and, in the case of Victoria, the current lockdown rules.

There have always been negative comments about the GSP.....it has never been a fast and/or cheap service but to judge it now is a bit rough.....especially when you have no experience of it under normal conditions and really do not understand it.   The whole world is in turmoil with ALL delivery services being heavily impacted by COVID 19.