EBay sucks
I've noticed what EBay increasingly does now (although has also done in the past), is to remove items from your purchase history so there is no official record of purchase, when the items don't arrive. However, I always print out my orders so I have a copy of the order including pictures of the items and all the details regarding them. This information is now mysteriously and suddenly missing from my purchase history. I also have a credit card record of the total amount charged to my credit card and this does not correlate with the current purchase history (as the other items have been deleted by EBay!).

Quite the scam, EBay - you suck big time!!