Absured PO Box policy
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on 21-02-2023 02:10 PM
I am noticing more and more transactions that cannot be completed with shipping to a PO Box here in Australia.
PO Boxes in Aust. Are government run and expensive.
We use this because it's secure. The roadside box is anything but.
Last week I tried to order a product from a vendor in Australia, albeit likely another drop-ship.
I was blocked at checkout.
I contacted the seller.
They swore black and blue that I could ship to the PO box, and they did this frequently.
Eventually I found the same vendor, same product and the same price on Google.
I ordered and guess what … the product was shipped via an eBay service even though a direct transaction.
What does this prove?
Few if any sellers understand the default shipping options.
They don't understand that it excludes so many buyers.
They have not noticed that it is a relatively recent change.
Far worse is the fact you've got to now read the fine print in the shipping even when you receive an offer from a vendor.
I've tried calling eBay several times … they just don't get it.
Same old “we understand” … clearly they do not.
Really and truly, this needs fixing … yesterday.