I am not sure if the member you are asking is reading four and a half years after they posted, but they marked marked solutions in the green posts above yours

 

Have you tried those, or any of the others given?

I have the exact same problem, did you find a solution?

I also doubt they will reply to you, since this question was asked in 2017

 

Again, have you tried any of the suggestion given to see if they still work?