Invalid parent message ID

[katy8922]

HI I have tried numerous times to reply to messages ebay support have sent me but every time it says 'Invalid parent message id' I need to upload photos to ebay support but it just won't let me.
Have contacted ebay about this and got a message back about how to upload photos but the person didn't understand that it just won't let me.
Any ideas how I can solve this issue ?

[sandypebbles]

I am not sure if the member you are asking is reading four and a half years after they posted, but they marked marked solutions in the green posts above yours

Have you tried those, or any of the others given?

[jcla8526]

I have the exact same problem, did you find a solution?

[sandypebbles]

I also doubt they will reply to you, since this question was asked in 2017

Again, have you tried any of the suggestion given to see if they still work?