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Item hasn’t been shipped or anything been over 2 months can’t g west in contact with anyone

I paid for something about $150 tracking info provided over 2 months ago send a message asking what’s going on about a month ago no reply so I sent another and requested for a refund no reply nothing from eBay nothing from the seller I can’t get a ho...

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  • 98 Views
  • 2 replies
  • 0 Helpful

I need to speak to a human

Hi, I bought an expensive item but the seller won’t post it and ignores my communications. I have tried to contact eBay by email and phone but only get recorded messages. How do I speak to a human about this? I will contact law enforcement agencies b...

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  • 327 Views
  • 8 replies
  • 0 Helpful

Seller won't respond or make refund

Hi i have a seller who won't respond to my emails over many months or make refund, despite the return been made on April 14.He owes me money and won't pay, i cant get help anywhere, can someone from ebay call me. The order was over 30 days but he new...

Tourist Refund Scheme (TRS) Australia

Dear eBay Australia community, If anyone of you have successfully made tax claim via Tourist Refund Scheme (TRS) Australia (details here: https://www.abf.gov.au/entering-and-leaving-australia/tourist-refund-scheme), can you please confirm me whether ...

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  • 362 Views
  • 4 replies
  • 1 Helpful

Cheapest shipping method

Hi I am using Australia post and sending around 30 to 40 parcels per week , can anyone suggest any cheap shipping service, also I can see some sellers selling same item which I am selling at very competitive price as supplier is same , I just wandere...

Resolved! two postage labels

I’m a seller. Bought 2 postage labels by mistake for the same order. Tried cancelling 1, but both got cancelled and I’m still charged. Need a refund for the cancelled labels — please help.

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  • 129 Views
  • 3 replies
  • 0 Helpful

notification

HiAfter reading the message on my notifcation,Ican't go back and read it again as it just disappear

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  • 416 Views
  • 1 replies
  • 0 Helpful

Resolved! False Advertising

I sold an item with the incorrect size listed. Buyer has asked for a refund and has also left negative feedback and has not given me the chance to give a refund or explanation. He is saying that it is false advertising when it was an innocent mistake...

Abusive Seller On eBay

Abusive Seller On eBay, Abusing eBay buyers in feedback eBay needs to take action on this seller, Seller is using two accounts Seller is non stop abuvise to eBay buyers in feedback effecting people to return and use eBay as a platform this seller sho...

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  • 102 Views
  • 3 replies
  • 1 Helpful

Resolved! Contact Seller issue

Hi everyone, I am unable to contact sellers. When I click on the contact seller link, the small window on the right opens up but it won't let me type anything in the space provided and the "send message bar" is greyed out. I am using the latest Firef...

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  • 732 Views
  • 17 replies
  • 0 Helpful

EBay contact

Hi, does anyone know how I can talk to a human at ebay? The 1800 number just refers you back to the webpage and hangs up on you! Thanks.Martin.

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  • 2797 Views
  • 4 replies
  • 0 Helpful

Missing item

Hi. I purchased an ebay item via Facebook and received a confirmatory email that advised I would receive notification when it was ready to be collected. The due date came and went with no notification, and I finally contacted the facility where it wa...

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  • 1879 Views
  • 19 replies
  • 1 Helpful

Ebay advertised 5 % discount

Hi,I have just purchased a pair of polishing compounds. Ebay offered a 5% discount code which when clicked advised the code was applied to the sellers price and would show up at checkout.The price at checkout was without the code applied. When code w...

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  • 164 Views
  • 5 replies
  • 0 Helpful

Dodgy return?

Hey folks, the ai bot is useless and won't let me through to a person so I'll ask here.... I bought something. It arrived. Its completely the wrong thing, which seller admits/confirms. They want it shipped back, but claim they can't generate a shippi...

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  • 2595 Views
  • 6 replies
  • 0 Helpful