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Having issue with a buyer.

Hello everybody, This is my first time posting here so if im not following any guidelines please let me know. So i sold this iPhone through eBay Australia to an international buyer in Ukraine (26/3/2024). The phone was working perfectly fine before i...

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WHEN IS AN ITEM ACTUALLY "ACTIVELY LISTED " ?

I have had numerous items "actively listed ", only to find some 12hrs later they are NOT actively to be found via ;1- Item number search, 2- Title heading exact description search.I contacted Ebay and discussed this with a "person", not a BOT.The ans...

57 offer messges from ebay on items not even watched

Hi everyone.... Just recently I have found because I only “look” at an item and do not even add it to my Watch List, I get inundated with emails from eBay and special offers from the sellers. I didn't check ebay for two days and came back to 57 messa...

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Ebay worst customer service

Need Genuine Help. Ebay sent an email saying my account has been reinstated and can start selling and when i start it still says restricted and contacted customer service and confirmed with team too and they said yes after paying due balance i can st...

Resolved! How to submit proof of delivery to release payment?

I am a new seller. I have sold two items, for which the buyers have paid. I have sent the items by Australia Post and I have tracking proof of delivery. I see that eBay has the monies scheduled for release in 10- 12 days. How do I submit the POD that...

adding photos help please

I have photos on another app and can't drag and drop. I download and then upload and they are the wrong size. I tried getting notification on my phone to load from there but I don't get one. can anyone help please

Payment on hold

Hi everyone, I’m hoping someone can help with my question. I’m a new Seller and have just sold an item. The Buyer has paid but the payment to me is ‘on hold’. I’ve read in the help articles eBay can keep payments on hold for up to 30 days for new Sel...

Contacting ebay

Please someone help me, I am trying to contact eBay over a situation that their prompts can't help me with. I've tried everything that I know and I just can't get through to them. Desperate.Kerry.

Contacting a seller

How do I contact a seller a purchased a garage door opener from in Feb 2023? The details are as _ Time placed 20 Feb 2023 at 11:16 AM Item info Automatic Roller Door Opener Powerful 1200N Motor Garage 22m2 Rolling OZ AU $189.00 Unit price AU $189.00 ...

Postage labels

For some reason, I was charged twice for a postage label. Impossible to get help from eBay now – just a chat bot. Tried getting through to the “manage postage labels” page but it just says that that page is down at the moment.

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Resolved! Can inadequate sellers be blocked or put on a "black list" or similar?

I have had a number of unsatisfactory experiences dealing with sellers with regard to best offers recently and I want to be able to ensure that I don't have to encounter them again. Can inadequate sellers be blocked or put on a "black list" or someth...

Ebay ... not the Seller processed the incorrect refund amount and now they can't be contacted

Totally frustrated now. Can't get past the virtual assistant. The phone number doesn't connect to a person. The seller authorised a discount due to the wrong item being received and sent me the instructions of what they sent to ebay to process. Ebay ...

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