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Identification

Hi I'm trying to verify my identity but don't have a driver's licence or passport I only have a proof of age card

User avatar by • Community Member
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  • 3 replies
  • 0 Helpful

Postage label not working

Hello. i have tried both my phone and laptop, the app and website, and nothing is working. I have like fifteen orders I need to post, and I can’t create any labels at all. I’m stressing out and not sure if it’s just me having this issue :(( “somethin...

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  • 503 Views
  • 10 replies
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Not able to apply 17% and $5 Vouchers

Hi, I've been an eBay plus member for quite a few years. Over the last year applying discounts don't work. I get an error message. Today I used chat to explain the problem with an example but not purchasing. The problem was corrected with the particu...

User avatar by • Community Member
  • 74 Views
  • 0 replies
  • 0 Helpful

creating a business policy for postage

Hello Ebayers, Can you assume I have no computer skills for my question Does anyone know how to create a business policy for postage step by step please I have lots of items listed with different postage costs, I need to know how I can increase or de...

Old bank account details

Hi everyone, I have just realized I have my old bank account details still input in the system for payouts. That account is now closed. But when I try and input a new bank account number the system still needs the old one for verification. When I inp...

Is there a way to report a seller when you haven't bought anything from them?

Hi There Is there a way of reporting a seller. I suspect this seller is selling fraudulently. They have listed a jewellery item as solid sterling silver and I contacted them TWICE to ensure it is in fact SOLID sterling silver and not just plated. The...

Have not received payment

Hi all, I sold an item on eBay yesterday, the lady came and picked it up and I could not scan the QR code but I did enter the number she had on my device. EBay says 24 hours for funds to be transferred but I still haven’t received the money yet after...

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  • 255 Views
  • 5 replies
  • 0 Helpful

How do you contact a real human customer service agent on ebay?

How do you contact a real human customer service agent on ebay these days? I've been battling with the automated agent who can't put me though to a real agent. It's so frustrating! Since the ebay policy change on 22 July 2025 for shoe and handbag con...

Resolved! variations

ive got my non thinking hat on.... ive got 8 colours and 20 differnt pictures that are the background colurs go on . i cant get my variation set up correct ! How do i get variation 1 with 8 difernt colours i the drop down box.? and then same again wi...

Open a new return as item has since failed

I opened a return request as item appeared faulty. Seller gave me instructions to get item working so I closed the return request. The item completely failed soon after and the seller is now unresponsive and is ignoring my requests for a return. How ...

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  • 5 replies
  • 1 Helpful

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