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Seller Centre has answers you can trust for all your selling questions.
Activity in Buying & Selling
Resolved! Return/Tracking issues
“I followed eBay return procedures, however the buyer-provided return tracking shows delivery to a different country than my registered seller address. I’m posting to highlight a potential loophole that may impact other sellers.”I included the scree...
Get paid
Anyone enlighten me on how to get paid once someone has purchased your item as I have funds available but don’t understand how to get the funds out… just keeps giving dates on when they’re released - haven’t sold anything for a while and never will a...
Return an item
Do I return a faulty phone to a seller that won't answer my questions, for a full refund or ask ebay to step in ??
Resolved! BUYER CAN'T MARK ITEM AS RECEIVED (SHE HAS IT) BECAUSE ITEM STILL MARED AS NOT DELIVERED
A buyer bought and paid for an item from me, and EBay indicated the amount would paid to me within 3 days of delivery (i.e. money currently on hold). By mistake I marked the item as sent on EBay, and when it wasn't. I later sent it through a differen...
Product review
Why am i being asked to review product for others when attempting to leave feedback? And can this be turned off, very happy to post feedback for seller but do not want to use this.
Resolved! Can I have my sales payouts paid into someone else's bank account?
I'd like to send the proceeds of my eBay sales into an account in someone else's name (I owe them money.. doing this will help pay it back a little quicker and will remove the temptation to spend it myself!!!!) Is this possible and if so, how do I do...
Unable to Deliver.
I have recently been having issues with Couriers (mainly US ones) being unable to deliver parcels to my address. but the real problem is that I ma not given any alternative to collect my parcel and instead were marked as "unable to deliver" and sent ...
SELLER PROTECTION
ANY BODY HAD THIS ISSUE. PLEASE ADVISEEXTREMLY IMPORTANT AND NEEDS eBay ATTENTION WHICH I AM SURE IT WILL BE IGNORED UNFORTENATLY. THIS WILL FORCE SELLERS TO NOT SELL ON eBay.I do not think it is fair the way sellers are protected on eBay (VERY VERY ...
the ebay selling centre itm
I have been trying to buy some small items from the /itm/ selling centre, but all the sites I try are non-functional, and are unable to progress to buy, or to alternate pictures etc. Has itm been shut down or is it something else?
Lack of Support
eBay now caters for sellers only.!! You can't speak to anyone..and if you have a problem with a seller, there is not the support there once was..I will be giving eBay a miss where ever possible.!!
Funds on hold - Your funds are on hold until this return is closed (Complete)
Hi Team I have a Funds on hold status issue that eBay AU seems unable to fix Faulty Item was confirmed returned with refund processed and paid Funds were on hold for is refund but it looks like other available funds were used to pay instead This thin...
eBay refunding buyers even when package says delivered
eBay refunded buyer for $400 dress who said item wasn’t delivered via Sendle even though tracking shows delivery. I’m sure it’s a Sendle issue but they are now closed down overnight. So eBay closed the investigation without even asking me for proof o...
Charged twice for postage fee
Hello eBay,I have been charged twice for the postage fee of an item I recently sold, which I reckon is because I generated the label twice once I noticed my own address on the label was an old address. This is despite the fact that I had updated my a...
Resolved! How many buyers need to be scammed before eBay does something about it?
Do I need to read eBay sellers negative feedbacks before I purchase from them?I guess so, the seller I am referring to has so many negative feedbacks of customers complaining that they have, or tried to be scammed, I am starting to loose faith with t...
Postage - Fraudulent Stamps
Today I received an item from an eBay seller. Upon picking it up from the post office I was advised that the stamps were fraudulent and I had to pay for the postage (the item was advertised with free postage. The total cost was $9.70. Australia Post ...
