eBay

2014aucebul

How can you actually get through to someone at ebay other than a chatbot or the community forum, when you have a very case-specific query?

tess_kelpie

How do you complain to this AI device ?

q-2667

I tried to start an auction to sell a couple of things, almost a few weeks ago around mid December, however, it keeps putting up this message for me: In order to keep eBay a safe and trustworthy environment, we regularly review marketplace activity. As part of our review, we've temporarily placed a selling hold on your account. This hold will prevent you from listing new items. To remove the hold on your account, please contact a member of our customer service agents who will happy to assist. We appreciate your cooperation in confirming your information as soon as possible and welcome you as a valued member. {e282030-949567x} I haven't gotten any messages from eBay that I could find, nor could I find a reason why it was put on hold, that I cannot sell anything, even outside an auction. I also tried to get customer support but its just an ai with bare minimal responses, I couldn't find a email or phone number to contact. Can anyone help me? (reupload because I accidentally used the American forum instead of the Aussie one, my bad)

natfow_64

I had an order come through while I was away. I assumed that the order would cancel before I could send the item, so I messaged the buyer to explain but didn't receive a reply. They have now requested a refund and I am being prompted to process the refund, which of course I am happy to do, but Ebay is trying to charge me for the refund amount. I never received any funds from this buyer, so why is eBay trying to charge me? Why aren't the funds just released back to the buyer?

richard.0408

Seller protection is a joke I'm sure, it just sucks us in to the eBay story. We ship an item internationally and at this time of the year it is sitting in customs awaiting clearance. The buyer lodges a claim as not delivered and within 48 hours eBay refunds them. EBay and the buyer couldn't care less that it is sitting in customs awaiting clearance for a week. I always laugh when the buyer demands we lodge it with Australia post as quick as possible. Yet they don't pay for express postage or even FedEx priority which we offer. They pick standard international post in December. More fool me I guess for believing eBay has any respect for the sellers.

hamna2001

i am selling in Ebay Austeralia but i am having a less sales issue, while i am running ADs, doing proper hunting, SEO Friendly description, prices are also lower than competitior but still havimg views at some products but not sales, while some have no views , please guide me if anyone expert is doing work in AUS?

gracvandreume0

Where is the dimension of my package option as I can’t seem to list my item without it thank you

frangipanifay

Hi i sold a product money was due to be in my account on the 13th december it has not arrived yet what do i do

butcherss-0

I have recently sold a couple of items, the have been paid for and payment is on hold, I have looked at the buyers account and it looks like a scam setup, they have one review that basically looks like and for some unnamed product, 166 positive ratings over twelve months, the account is private and they have no items listed for sale, it looks suspicious to me, any suggestions or info would be appreciated. Regards

samarko09

How do i cancel a listing that is listed until sold?

extralight1112

Hi all, I have only one Offsite Ads campaign. But when I search for “offsite” in the Campaigns page, the total ROAS at the top is very different from the ROAS of that single campaign. Since there is only one campaign displayed, shouldn’t the total match the campaign’s own ROAS? Is this expected behaviour, or is it a reporting inconsistency? Thanks in advance.

karlos152

Need HELP to Xontact ebay Customer Support

hjcircus

I just remembered. I posted it two days ago. What should I do?

vickstar0_7

I have been using small flat rate satchels for parcels up to 5kg and suddenly the platform will not allow this stating that the parcel is either too heavy or too big yet I can purchase the labels through mypost business at a slightly higher price. Any suggestions?

wa007perth

Hello. I had to cancel my last successful sale as I forgot to update my new address, which I've now updated. I need to tell the buyer that I will resend the item(s) if eBay will send a new seller label for the package. Can you please assist?

thelittleelf

I have a section at the end of each listing for postage/packing info, colour disclaimer etc. I need to update this for each listing but when I do the 'Item Description' - 'Find text and replace it' for this, it doesn't work. Any ideas on how to work around this issue? Thank you

tarkoman2014

Cost of purchase $104.30 i don``t believe i have received the product.

rsd-2005

I found this listing and am wondering if it is legitimate? https://ebay.us/m/bXl3jq eBay seller account only created in November 2025. If i go ahead and buy this item and it doesn't exist am i still covered by eBay's Money Back Guarantee? Will i get my money back?

shoppingzone-1992

Problem with Buyers oeder Post code that i have excluded

liuanga_hopoate

EBay AU contacted me saying they owe me money but for some reason it's literally impossible to talk to someone. I have a better chance of sneaking into the Parliament House or better yet Area 51 haha. Can anyone help? I have no idea how to proceed.

dogmastutter

French Customers are seeking proof eBay has passed on the VAT collected (to French customs)

bobmilitary

This is the measage I recieve when I press list It appears that you're listing a Russian or Soviet medal/state award with postage to the Russian Federation. Under Russian regulations, the purchase or sale of state awards and medals from the Russian Federation or from the USSR are prohibited in Russia. You can still list this item, but please go back and unselect postage to the Russian Federation. Thank you for your understanding.{e282106-1048587x}

ultravioletdj

this is the error. On repeat. I've uploaded my driver's licence and info a million times. Can this be fixed

emspa-446

Hi, I am really confused on all of the multiple charges here. Specifically, I believe there is a mistake and this $11.15 should not be charged 2 times?

nne-living

How to remove this kind of email notification from eBay. Please help me on this asap.

shann45

What do you do if you have the Hubbed free return for an item but there is not a Hubbed centre anywhere near you. I am in western NSW.

geobeac-0

My advert has a mistake how do I rectifie it

temcca5412

Hello Can a seller who's been given negative feedback that is making him and his business look bad to the point of being slanderous ? I lost an appeal buyer wouldn't respond they left a comment that's pretty much slanderous. I tried to contact the buyer but have had no luck . I at least want to see if I can get the feedback re -worded I have had perfect feedback and I'm a new seller and sales have really slowed down since this outlandish feedback. Can anyone help me with this Thanks

bestdeal-aus

I recently activated my eBay account and listed three items for sale. Under the “Listings” section, all three items are visible. However, when I go to my account page or view my public profile, none of these items appear, it shows that I have no active listings. Why are my items not showing up on my account page, and how can I fix this?

sctweet

Is it okay to sell digital files on ebay as it seems a number of sellers are selling printables? Is the "Intangible Item" Policy the only policy that covers it as it says you can only sell physical items? Thanks

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