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Dealing wit a seller who has insulted you and your son

Can someone please advise me on how I can get in contact with eBay in regard to a seller who has insulted me and my son.I have tried every single option there is available and there isn't much!Trying to talk to the chat has given me that much anxiety...

User avatar by • Community Member
  • 161 Views
  • 6 replies
  • 0 Helpful

Item not delivered.

I paid for t5wo batteries. None were delivered, simply a thin envelope with nothing inside that I signed for. Ebay said to send item back. there was nothing to send except the envelope. I sent pics to ebay. Ebay closed the case as i didn't send the i...

DAI Post are so incompetent it is criminal.

March 2025 I was expecting an eBay parcel from US worth over $450.I checked the tracking Friday 7 March, and was surprised to see it marked as having been delivered three days earlier on the Tuesday. It was also apparently delivered at 7.36pm when th...

Unable to Deliver.

I have recently been having issues with Couriers (mainly US ones) being unable to deliver parcels to my address. but the real problem is that I ma not given any alternative to collect my parcel and instead were marked as "unable to deliver" and sent ...

User avatar by • Community Member
  • 321 Views
  • 17 replies
  • 0 Helpful

Resolved! Report an item.

What happened to the report an item button.A seller Glade etc puts their items in the sportscraft category, when there anything but sportscraft.Has done for a while.The seller has a few negatives now.

User avatar by • Community Member
  • 255 Views
  • 3 replies
  • 0 Helpful

Resolved! Items not arriving

I have tried 3 different sellers to buy an item over the last 9 weeks, same story.1. Item marked "sent untracked".2. Does not arrive, commence Ebay process.3. Seller claims lost by courier, will refund within 2 days and item now out of stock.4. Ebay ...

User avatar by • Community Member
  • 1117 Views
  • 31 replies
  • 3 Helpful

Changes to search results

I have had the same searches in place for several years. Tonight however if I do the same searches, I get between 3-9 results versus up to a couple of hundred. When I scroll down it tells me other items that are similar to my search and then how many...

User avatar by • Community Member
  • 641 Views
  • 17 replies
  • 0 Helpful

eBay Needs Age Verification

eBay blanket ban of knife sales to Queensland is bull! We live a long distance from town and rely heavily on Australia Post for delivery of our goods. Does eBay expect all people in rural areas to drive 100's of kilometres every time a bladed tool br...

Advertising free delivery falsely

I have noticed when searching a product some sellers items are advertised as "free delivery" but once their site is opened you find a delivery fee. isn't this false advertising?

Seller sent item as letter, no tracking!

Hi all I purchased an item (a soft planner cover, A5 size) and the ad said postage was $12.95 for an eBay postage label. The seller (100% feedback btw, over 400) sent me a photo of the package and it was in a soft small padded bag with two $1.70 stam...

User avatar by • Community Member
  • 637 Views
  • 24 replies
  • 0 Helpful

I have a fraud case opened with service but I can’t get in touch for escalation or update

Hello all, I have a fraud case opened on a case with seri e and their lead support team? I have sent two different uploads with the postal service actually confirming this is fraud. All I get are unhelpful automated canned answers and it’s frustratin...

I suspect seller may be pulling a fraud. Any advice?

Hi. I recently bought a $200 item from a business seller in Melbourne with lackluster feedback but I gave them the benefit of the doubt. After a week there was no shipping update and no communication. They finally responded to my second message with ...

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