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Seller Centre has answers you can trust for all your selling questions.

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Seller refuse to cancel order

Hi, what should I do if I canceled order but seller decline to cancel it even he haven't send it yet and then he/she sent it in the next day?

increase in scams and sellers not sending items

Hi Allof late I am finding the eBay platform seems to have an increase of bad seller behaviour and scamsof the last 6 transactions i have made on the platform, 2 went through without issue where i purchased the item and they dispatched and it arrived...

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  • 88 Views
  • 6 replies
  • 0 Helpful

How to see eBay voucher code in eBay summary

Hi E1, I can remember seeing somewhere in my eBay account summary an area that shows any available eBay voucher coupon codes.I cant seem to find it now however I do have a valid voucher to use (I noticed it in an email) C10. Can someone show me how t...

User avatar by • Community Member
  • 8329 Views
  • 7 replies
  • 0 Helpful

No stock and seller cannot cancel order?

HiI purchased an item and it turns out there is no stock. They asked me if I wanted to wait 3 weeks for more stock and I said no thanks could you please cancel the order.They replied saying that they tried to cancel but the system won't let them and ...

Asendia

Why is eBay using Asendia? Seems like snail mail delivery. Must be cheap. Not a happy camper.

eBay Live Max Bid Misclick Order Cancellation

Hello all, I was in an eBay live stream on a computer and have mistakenly placed an order for an item. For context, placing an automatic bid involves clicking and holding the bid price on the bottom of the screen. Clicking the ‘Max Bid’ button displa...

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  • 74 Views
  • 2 replies
  • 0 Helpful

paypal

has this method of transaction now been stopped

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  • 53 Views
  • 1 replies
  • 0 Helpful

Do 'offers' originate from sellers or from eBay?

I'm referring to the offers sometimes received when you have an item in your watched list. The reason I ask is I have two items I'm watching that I have asked the seller a question about (measurements for clothing). I asked the question four days ago...

User avatar by • Community Member
  • 1863 Views
  • 29 replies
  • 1 Helpful

Wrong shipping charges

I recently bought an item from the UK. Shipping was listed as GBP25 for International Shipping to Australia. The seller has contacted me and said eBay quoted the wrong shipping costs and cheapest shipping is not with eBay and will be GBP85. The selle...

Resolved! Make An Offer

Why do Ebay allow sellers to have , make an offer option if they do not respond to the offer, I have encountered this many times over a period with multiple different sellers and none of them even respond . Ebay should be actively stamping this behav...

User avatar by • Community Member
  • 1531 Views
  • 9 replies
  • 1 Helpful

Resolved! Unable to pay using Paypal.

Unable to complete purchase using Paypal in Ebay Checkout as the button is greyed out. Have tried two different computers using different browsers. Have checked Paypal account and is ok. Have had no problems previously, my last purchase being in late...

User avatar by • Community Member
  • 552 Views
  • 4 replies
  • 0 Helpful

Spark plugs

Watch out if you buy sparks plugs. Make sure you check them on receipt, that is, check the gap and check that the part number on the plug corresponds to the one advertised. I thought I was getting a great deal on auto parts from a seller with a lot o...

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