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Community Feedback

For sharing thoughts and feedback on Discussion Board and Community features and functionality.

140 Posts

Technical Issues

When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check th...

1824 Posts

Q&A with eBay

Join regular discussions hosted by the eBay team.

1 Posts

Activity in Inside eBay

Reviw bid window not showing confirm button

Information on the place bid screen is vertical, not horizontal. When you hit review bid button, the information is also vertical, making the confirm button out of vision/not allowing you to scroll down to the confirm bid button. I have tried on a di...

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  • 29 Views
  • 1 replies
  • 0 Helpful

Ebay Broken !

As soon as I close a pop up , the web page no longer functions ! I have tried 3 different browsers . Chrome / Firefox and AVG .. This has started just a few days ago !

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  • 206 Views
  • 3 replies
  • 1 Helpful

Downstream Service Failure in LDS

Hi, I am currently unable to edit 31 out of 250 of my ebay listings both via the web and the app. I am getting a service error stating Downstream Service Failure in LDS. I have tried usual trouble shooting (clearing cache etc) and nothing seems to be...

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Watchlist categories not working.

Over the past 2 weeks I have only been able to save items to the main 'watchlist'.I have multiple categories in the watchlist menu, however there is no 'add to list' option on the item page, only 'watchlist'.I can open the different categories by goi...

Viewer Count and Listing Visibility Concerns

Hello eBay Team, I appreciate all the efforts to support sellers. However, I have noticed significant fluctuations in the viewer counts on my listings that don't seem to match my usual activity or changes I've made. I understand that eBay controls ho...

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  • 77 Views
  • 1 replies
  • 0 Helpful

Listing Quality Report - Cannot locate

Apologies if this has already discussed.I have read the help files and looked everywhere accept the right place and I cannot locate the "Listing Quality Report" we are a Premium Store assuming this should be available to us? In Seller Hub I click on ...

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  • 1 replies
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Tourist Refund Scheme (TRS) Australia

Dear eBay Australia community, If anyone of you have successfully made tax claim via Tourist Refund Scheme (TRS) Australia (details here: https://www.abf.gov.au/entering-and-leaving-australia/tourist-refund-scheme), can you please confirm me whether ...

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  • 89 Views
  • 1 replies
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ANALYSING EBAYS "NEW" PROMOTED LISTINGS PROGRAM

eBay’s Attribution Update for Promoted Listings – Watch Your Ad Spend! Starting 24 June 2025, eBay is changing how general campaign (aka Promoted Listings Standard) sales are attributed — and it’s a big one. What’s Changing: If anyone clicks on your ...

Resolved! International excluded bids still bidding

Hi, I have listed an item and excluded overseas locations. I have noticed that someone from overseas has bid.(not the top bid at the moment) I re-checked my ecluded locations and noticed that i missed checking 1 box. Yesturday i revised the listing a...

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  • 145 Views
  • 2 replies
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Ebay not staying logged in

My iPad updated a couple of days ago and now I’m having to log into eBay every time I want to use it. I’ve never had to do this before as it’s stayed logged in. I contacted chat help twice now and no help to fix the issueany clues ?

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  • 91 Views
  • 1 replies
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They're tinkering again

The feedback star colours are all over the shop. Right now I can see... 87 - red star100 - yellow shooting star1047 - red star2993 - green star3 - blue star8023 - turquoise star I'm guessing there may be some colour changes on the horizon. I wish the...

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Resolved! eBay app not working on Android 13 tablet

I read that only Android 10 and higher versions are supported. My tablet has Android 13 and yet Google Play states the app doesn't support it. My phone has Android 14 and the app runs fine. Does anyone have any ideas or suggestions?

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  • 2 replies
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..

Hi, this is supposedly ebay review robot and someone I'm not entirely familiar with is showing me how to go through the motions of setting it up. But I'm screenshotting every sequence, then being told to click a certain icon and screenshot and send. ...

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