eBay

Have not received a refund from seller after they said they would  ... View more

I have just purchased some shelving through eBay , add says $14. ? For postage but you have charged me 44.$ ? And I purchesed 2x  too save on postage and have been charged for 1  ... View more

Hi I purchased a car part covered by a one year warranty. The item failed after 6 months, so beyond the return period. I contacted the seller with no reply. The ebay portal dosent cover a return after the usual 30day period. How can the sell offer 1 year waranty then deny support.   ... View more

Hello  I would like to ask I won and item on ebay, I ask a few questions, then seller cancels orders, because the price was low, he can get better price by trading as he says on the message. Can that be allowed? ... View more

  Purchased a ring, after asking if genuine, told yes genuine solid 10ct gold, genuine aquamarine and genuine diamonds, to turn out all fake! The ring was to be yellow gold band, white gold setting, came all yellow, size was to be 7.5 (made big deal about doing half sizes) came in size 7 too small. I lodged complaint for return, seller said to send item back at my expense they would reimburse postage if I sent my bank or Paypal details as could not raise a postage label for my country? I no longer have their trust, but also Ebay has system for sellers to buy postage labels! Ring looks cheap and nasty, it is cheap and nasty with a fake valuation card. So I ask after advising Ebay of all of this why do they allow these crooks to fraud people and continue trading!?       ... View more

order 23-14548-72809  charging cod sent 30/4  not teceived today  i paid aud6.89  no money  ... View more

Seller has now asked for more money for shipping than was originally advertised .  Shipping charge was $140 USD  when I paid for the item  now they are asking for an extra $110 USD to ship it as they claimed their economy shipping merchant could not send it  although I clicked on the shipping price on the ad and it had no info that it could not be shipped to me. Seems like they are breaching ebay sellers policy ? I told them that they are responsible to sort it out as I read their ad fully including their shipping page and nothing was saying they could not ship it to me nor anything about maybe needing to pay extra charges . Now it seems I either have to wait until the due date of shipping to make a complaint to ebay or cancell the item which I do not want to do as I need it .  ... View more

Hi, I have recently made my first purchase on eBay. I have bought an item (limited edition one) on 15th of April, the item was classified as in "used" condition, but it did not mention any "unusual damage". Based on the provided photos and description, I have concluded that I would be fine with receiving the item in the condition as it was advertised.   Unfortunately, after receiving the package and inspecting the item, I have noticed damage which was not mentioned in the description nor photos. The item is from a limited edition, meaning that it is impossible for me to find a replacement part to replace the damaged part (the production has been discontinued for a while and I don't think that there are many of them produced, so it is unlikely for me to find spare parts listed anywhere). Based on this, I have contacted the seller and explained the situation to him, he said that he deems it as something that he would not consider as an issue, but he decided to accept my return request. The seller told me his preferred return shipping option - to which I have replied that he should be the one providing the "return shipping label" as per eBay rules (bought item is damaged / does not fit the description). After that he replied, that he cannot order shipping from my country and that I should contact eBay support and ask them to "step in" and get the shipping label this way.   Today was the last day for the seller to provide "return shipping label", so I was looking for ways how to figure this out with the eBay support in the meantime. Instead of receiving shipping label, I got a notification that the seller has cancelled the return request - after that he has contacted eBay support - and right after that I got notified about him creating an appeal to eBay support. After like 10 minutes I got another notification that eBay support has determined that I won't receive refund.   After all of this, I have tried to contact eBay support to make an appeal, as I think that I have been lied to multiple times by the seller and I have received defect item, which I would want to return. I have received reply from the chatbot that "agent" is not available at this time - with the time suggestion for tomorrow from 9 am CET - 6 pm CET (how the seller managed to contact the support outside of the "work hours" is a mystery to me).   Anyone has an idea how should I approach this situation? Thanks in advance for any help. ... View more

I’m having an issue returning an item. Going to fair trading, then ombudsmen and Westpac  as the item isn’t as described. Do the rounds  ... View more

I just cancelled an item from eBay . How I can get it back there was only one left ... View more

I am *** *****. On 21/3/26 I ordered and paid $16 by Visa for a record by Tennessee Ernie Ford.  Not yet received. ... View more

Hi all,   Please, do not believe that PayPal will protect the buyer.  I have purchased unsafe stoves, the seller agreed to refund my payment, giving instruction how to return the items.  These instructions were followed to a letter.   However, the seller has never returned the purchase money, thus stealing nearly $ 600.  eBay promises of help amounted to nothing.  I have received nonsensical responses. For example 'the items were as described'.  Totally ignoring the fact that the seller directed me to return the stoves, even stipulating the return mode.  I.e. using Australia Post, not a courier.   eBay claim of protecting the sellers is simply a lie   J  ... View more

Does Ebay actually do anything about a seller who has a track record of not sending product to a buyer. Here are the order numbers.  **-*****-***41 September 20th 2025. **-*****-***82 March 2026.  ... View more

I’m trying to purchase a turbo 400 transmission, but I was told to contact the seller for freight delivery costs, I’ve tried sending messages to the above seller, but every time I try to send the message, it comes up as Sorry something went wrong, please try again later, I need help please. ... View more

Where do I go to change Bank Account details? ... View more

I made a purchase on 28.3 and paid via paypal. I have the Paypal details but the item has never  turned up . The purchase does not show when I list my purchases on ebay. What can I do. ... View more

I haven't received my goods ... View more

Hi received a damaged compressor from the seller. They were very reluctant to take the item back. Tried to tell me i would have to pay for return postage until I pointed out in their own documents it said they would pay for return of damaged items. $340.00 item they offered me $15.00 to keep it. After much negotiation they agreed to 40% refund. Refund didn’t turn up. I asked they said it was getting processed 10 to 15 days. No refund I asked again they said it will be soon. they stretched it out to a time where EBay doesn’t look at the complaint.  I have sent  this through to EBay their automated system won’t look at it. There is no actual person to contact and speak with.Very disappointed with eBay.  Beware of this sellers. They know how to use EBay’s system to avoid their responsibilities to buyers on EBay. If anyone has some advice please let me know. ... View more

This is the payment that was deducted from my account but i only purchased1 i thought and saw payment didn't go through first so i paid again not knowing 2 payments were deducted from my account im wanting a refund of 1400 wich doesn't even appear on my purchase items so im confused    ... View more

I made a purchase of $6.10 for a "Short Antenna for Holden Commodore VF VF2..."   The order was placed on the 12 Jan 2026.  I had been tracking the delivery of this item for 2 months but it just kept saying "pending" with no delivery details. My order had not arrived and it was well past the predicted delivery date so I raised a case with eBay.   My case was raised on the 24th March detailing the non-delivery of the item. The case number is [redacted]. A resent check of the tracking said that it was delivered on the 2nd of Feb. This info only came on the 28th Mar. The data is bogus because nothing has been received. Today (28th Mar) I received a message saying that the case has been closed. I appealed the decision only to get an immediate response saying "After reviewing this case, we decided that we won't be able to change the outcome".  This is not good enough. I am the victim in this and case yet I have been penalised. Not only am I out of pocket but my purchase did not arrive.   Please review/reopen this case and get back to me. Regards. Paul.     ... View more

how do I change negative feedback left for a seller ... View more

I bought an item, the seller never posted, never replied to my message.  They have 100% positive FB, but when I looked closer, I realized it is all more than 6 months old.  When the date it was due by arrived, I started a case, and got refund.  I also left NEG, hoping it will stop the inconvenience of wasted 2 week to other customer.  But few days later, the NEG is gone.  The only reason I realized is that I was searching for something else, and this seller also offers it at very competitive price.  When it came up, I realized it is the same seller, and they still have 100% FB.  How did that happen?  ... View more

Item didn’t arrive now It says seller no longer a registered user ... View more

I ordered an item on Ebay, checkout and everything. Once I "purchased" it said I would need to use a different payment method. The money was already taken out of my account and no order has been confirmed or is even in my purchase history. First time buyer - please help ... View more

I would like to talk to an ebay agent as i find this situation very disturbing.  thanks ... View more

Hello  I have been waiting for my parcel which still hasn't arrived. I have checked my tracking details and it says it is at the ebay International hub Westmeadows Vic Australia. The tracking number is EEUS025241566AU0. It says that it was attempted to be delivered on the Friday 16th January at 8.09pm. I have checked my security camera on that day and there was no attempt to deliver. I would like someone to contact me so i can get my parcel. Please contact me as i don't know what to do.  many thanks ... View more

Will you provide us with a receipt or tax invoice if I buy from e-bay? ... View more

I saw a DVD today on the Ebay website. It's called Love Kills, made in 1998. Stars Lesley Anne Warren, Daniel Baldwin and Mario Van Peebles. This DVD was advertised as $3.50. Look a bit closer and at the bottom of the Ebay page, you see a $34.05 postage charge, and Ebay then claim the cost is $0.88 cents over 4 fortnightly payments with Afterpay. So I reported Ebay to Fair Trading. For too long now Ebay have acted in a dishonest and unethical manner  ... View more

It has been a month since I placed my order !! could someone please get back to me . Order Number 0814152-22835 regards Kay ... View more