eBay

Hi all,   Please, do not believe that PayPal will protect the buyer.  I have purchased unsafe stoves, the seller agreed to refund my payment, giving instruction how to return the items.  These instructions were followed to a letter.   However, the seller has never returned the purchase money, thus stealing nearly $ 600.  eBay promises of help amounted to nothing.  I have received nonsensical responses. For example 'the items were as described'.  Totally ignoring the fact that the seller directed me to return the stoves, even stipulating the return mode.  I.e. using Australia Post, not a courier.   eBay claim of protecting the sellers is simply a lie   J  ... View more

Does Ebay actually do anything about a seller who has a track record of not sending product to a buyer. Here are the order numbers.  **-*****-***41 September 20th 2025. **-*****-***82 March 2026.  ... View more

I’m trying to purchase a turbo 400 transmission, but I was told to contact the seller for freight delivery costs, I’ve tried sending messages to the above seller, but every time I try to send the message, it comes up as Sorry something went wrong, please try again later, I need help please. ... View more

Where do I go to change Bank Account details? ... View more

I made a purchase on 28.3 and paid via paypal. I have the Paypal details but the item has never  turned up . The purchase does not show when I list my purchases on ebay. What can I do. ... View more

I haven't received my goods ... View more

Hi received a damaged compressor from the seller. They were very reluctant to take the item back. Tried to tell me i would have to pay for return postage until I pointed out in their own documents it said they would pay for return of damaged items. $340.00 item they offered me $15.00 to keep it. After much negotiation they agreed to 40% refund. Refund didn’t turn up. I asked they said it was getting processed 10 to 15 days. No refund I asked again they said it will be soon. they stretched it out to a time where EBay doesn’t look at the complaint.  I have sent  this through to EBay their automated system won’t look at it. There is no actual person to contact and speak with.Very disappointed with eBay.  Beware of this sellers. They know how to use EBay’s system to avoid their responsibilities to buyers on EBay. If anyone has some advice please let me know. ... View more

This is the payment that was deducted from my account but i only purchased1 i thought and saw payment didn't go through first so i paid again not knowing 2 payments were deducted from my account im wanting a refund of 1400 wich doesn't even appear on my purchase items so im confused    ... View more

I made a purchase of $6.10 for a "Short Antenna for Holden Commodore VF VF2..."   The order was placed on the 12 Jan 2026.  I had been tracking the delivery of this item for 2 months but it just kept saying "pending" with no delivery details. My order had not arrived and it was well past the predicted delivery date so I raised a case with eBay.   My case was raised on the 24th March detailing the non-delivery of the item. The case number is [redacted]. A resent check of the tracking said that it was delivered on the 2nd of Feb. This info only came on the 28th Mar. The data is bogus because nothing has been received. Today (28th Mar) I received a message saying that the case has been closed. I appealed the decision only to get an immediate response saying "After reviewing this case, we decided that we won't be able to change the outcome".  This is not good enough. I am the victim in this and case yet I have been penalised. Not only am I out of pocket but my purchase did not arrive.   Please review/reopen this case and get back to me. Regards. Paul.     ... View more

how do I change negative feedback left for a seller ... View more

I bought an item, the seller never posted, never replied to my message.  They have 100% positive FB, but when I looked closer, I realized it is all more than 6 months old.  When the date it was due by arrived, I started a case, and got refund.  I also left NEG, hoping it will stop the inconvenience of wasted 2 week to other customer.  But few days later, the NEG is gone.  The only reason I realized is that I was searching for something else, and this seller also offers it at very competitive price.  When it came up, I realized it is the same seller, and they still have 100% FB.  How did that happen?  ... View more

Item didn’t arrive now It says seller no longer a registered user ... View more

I ordered an item on Ebay, checkout and everything. Once I "purchased" it said I would need to use a different payment method. The money was already taken out of my account and no order has been confirmed or is even in my purchase history. First time buyer - please help ... View more

I would like to talk to an ebay agent as i find this situation very disturbing.  thanks ... View more

Hello  I have been waiting for my parcel which still hasn't arrived. I have checked my tracking details and it says it is at the ebay International hub Westmeadows Vic Australia. The tracking number is EEUS025241566AU0. It says that it was attempted to be delivered on the Friday 16th January at 8.09pm. I have checked my security camera on that day and there was no attempt to deliver. I would like someone to contact me so i can get my parcel. Please contact me as i don't know what to do.  many thanks ... View more

Will you provide us with a receipt or tax invoice if I buy from e-bay? ... View more

I saw a DVD today on the Ebay website. It's called Love Kills, made in 1998. Stars Lesley Anne Warren, Daniel Baldwin and Mario Van Peebles. This DVD was advertised as $3.50. Look a bit closer and at the bottom of the Ebay page, you see a $34.05 postage charge, and Ebay then claim the cost is $0.88 cents over 4 fortnightly payments with Afterpay. So I reported Ebay to Fair Trading. For too long now Ebay have acted in a dishonest and unethical manner  ... View more

It has been a month since I placed my order !! could someone please get back to me . Order Number 0814152-22835 regards Kay ... View more

Greetings! I ha e a warantee issue and they have instructed me to contact "Ebay- Help/Contact. Can you please help me to gain a resolution. ... View more

i have returned his product n its delivered to him but still now seller had not refund my 138 AUD ... View more

eBay stole $610 from my bank for an item cancelled 2 days before???? ... View more

Hi , My order number is : 22-141-##### , BINCOO Coffee dosing ring 58MM , but i received wrong size (51 )????. I want to return it and you send a correct 58mm i ordered . Please solve this problem . From Dien ... View more

I bought a product of a seller. I received the product and in their eBay ad they totally misrepresented the product. They lied about a capability. I lied about a wattage. They lied about the capacity. It would carry. But yet they’re still allowing this person to sell these products and totally ignored my complaint, they said it was past the return date , ok Fair enough but what I want to know is what are they doing about this unscrupulous seller? ... View more

ist eBayCommerce Australia Pty Ltd ein Betrüger. ich warte seid 1 monat auf das Paket ... View more

SCAM going on Ring me  ... View more

Hello I have been sold fake item on e bay and I would like to request refund  ... View more

Hi Community, We purchased a book as a guest and didn't recieve an order number email or reciept.  The shop said that it would be 20-30 days for delivery.  After 30 Days we are trying to make an enquiry, we have the date, time, amount, and some sort of code as a reference on our mastercard.  We have no order number.  The shop won't help without an order number and I can't seem to get a live person on ebay to talk to.  There is a search that ebay have where i can put in my email address as a guest and they send through recent orders but i don't get or anything sent.  Any ideas? ... View more

Hi there, I have received an item that I have puchased and has been sent an incorrect one,I have sent two emails regarding this matter but un fortunately I have no response.   Thanks ... View more