Purchase Issue

cos102
Community Member

Help would be lovely, Thanks in advanced. 

 

I tried to purcahse this (https://www.ebay.com.au/itm/317309892729)  Paying my usual way using Paypal. 

 

The Transcation shows in my paypal, and my bank account. But Is not showing in my recebnt purchases on my Ebay account.  Why??

 

Who can assist with this.  Ebay Yea right.  Whoch section and email??? 

 

 

Accepted Solutions (0)

Answers (4)

Answers (4)

*casey*
Community Member

Double check to see if the seller's cancelled.

If so, be thankful.

 

The shonky seller's dropshipping and  if this transaction goes through, there's a 99% chance that the item would be sent from Amazon  ($289 with free shipping).

  

Apart from other poor feedback, Amazon's mentioned several times

 

Sellers like this are giving  their  buyers'  details to Amazon  which is completely against the rules.

*casey*
Community Member

"Double check to see if the seller's cancelled"

 

Especially now because the seller's revised the listing today and increased the Buy It Now price

 

Also, don't be fooled by  their  other selling IDs selling the same item .

 

Check for Amazon mentioned in their  poor feedback

No need to contact eBay at this stage

 

Other members are here pretty much all the time and you will get factual advice rather than an eBay agent typing from a pre-written script 

 

And pointless to email at all, since emails are bot automated and not read by humans 

 

Other members can't 'tell you why' with 110% certainty

 

BUT

 

Did you buy on this account or as a guest or sign in via social media?

 

Have you changed the time period in the drop down menu in your purchase history?

 

And lastly, the seller you bought from has terrible feedback for sending garbage or not sending things at all

 

 

So even once this issue right now is sorted, don't be surprised if you encounter more problems

 

IF this does happen to you, make sure you open and follow through with the appropriate dispute, within the time limit. And don't allow this dodgy seller to string you along or give you excuses they will just refund you or send you a replace because they won't 

Hi there,  You state you tried to purchase the item.  Was the purchase declined, cancelled.

 

There does not appear to be any indication this item has sold, at least in the last 3 months.