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New to buying and/or selling on eBay? Not sure how something works? Post your questions here and get advice from other eBay members and/or the eBay team.
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Forum Posts

Getting Paid

What happens if a buyer has received a product, left feedback, etc. but doesn't confirm delivery? What does eBay do and how/when do you get paid?Thanks

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eBay Customer Service

Hi, has anyone got a phone number to speak to a human at ebay? There customer service is non-existent and I'm sick of dealing with bots. Thanks,

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Resolved! I have purchased a cuckoo clock with minimalist chimer with pendulum teseJ. The instructions are ver

I have purchased a cuckoo clock with minimalist chimer with pendulum teseJ. The instructions are very bad and poor and I am not able to set up the clock. I have tried to contact the seller but no reply. Very difficult to get to speak to an eBay agent...

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  • 13 replies
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Business Account on hold payments

Just started a business account and my first sales has gone through but eBay is holding onto my payments because it can't verify my details. I keep on uploading the required documents and still nothing. How can I fix this if I can't get a hold of any...

Additional fee based on actual size

I recently sold an item but was charged an additional fee twice. I don't see a reason for this to be added in the first instance as dimensions and weight were correct for item posted with supplied postage label. It must be an error to add it twaice?

registration of bank details

I recently registered to sell on Ebay but found it disturbing that when it was time to add my bank account details a box popped up asking for my Internet banking details ie my customer number and password. Obviously I did not enter that as it would o...

Resolved! GST

PLEASE HELP. Has anyone deregistered for GST.? I'm new to ebay. I started a business store on the 2nd of August. I applied for an abn, business name, opened a business bank account and registered for GST. Yesterday was my first appointment with my ac...

Resolved! Selling to New Zealand

Hi, I am new to eBay. I have had a buyer from NZ trying to buy an item but it won't let him go through with the purchase. I see that I don't have any restrictions on my selling locations so I have no idea why he can't complete the purchase. Does anyo...

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