Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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Forum Posts

Resolved! contact an agent not working

When i try to contact an agent for live help it says 'Something went wrong. Please try again later. You can also get more info searching online help or you can contact an agent' If this is because its closed they should put the opening hours, maybe i...

10–15 payouts (over AUD 5,000) not received since 25 Nov – Wise bank – case escalated, no update

Hi everyone, I’m posting here to seek advice or support regarding a long-pending payout issue that has left me stuck between eBay and my bank. I am a Top Rated Seller on eBay AU, selling for over a year (account 15 months old). I have been receiving ...

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  • 160 Views
  • 3 replies
  • 0 Helpful

Unable to add bank account for seller payouts

For several weeks now I have been unable to add a bank account for seller payouts.When selecting an Australian bank for payout I receive the error:The webpage at https://ap-test.trustly.com/_/orderclient.php?Locale=en_US&OrderID=7365412764&SessionID=...

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  • 3196 Views
  • 20 replies
  • 1 Helpful

Incorrect postage cost shown on some items

I belive it is an ebay glitch across the Australian ebay pages The lowest standard Auspost service is $9.70 up to 250grBuyers pay on some of my items (individually or combined) up to 250gr for $8.73 (97cents less) $8.73 is the ebay discounted label p...

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  • 7244 Views
  • 169 replies
  • 4 Helpful

ebay Australia deleted my entire purchase history. Then they asked me to leave feedback

Ebay Australia has deleted my entire purchase history. Nothing under any category. I can't leave feedback. make repeat purchases, can't request refunds or make a complaint. Then they asked me to leave feed back on their new look purchase history. So ...

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  • 187 Views
  • 2 replies
  • 0 Helpful

Postage glitches December 2025

I have many issues with postage such as satchel size options mainly Australia post small even though the one with signature shows not appearing...now people are buying my items and they are turning into pickup instead of postage which some listings o...

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  • 269 Views
  • 13 replies
  • 0 Helpful

eBay Live chat

I hope you are doing well.I am facing a continuous issue with the Live Chat feature on my account. Whenever I try to open the chat, the button appears but it is not clickable, and the chat window does not open. I have tried multiple times and tested ...

Screenshot 2025-12-09 031613.png
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  • 468 Views
  • 2 replies
  • 0 Helpful

Watchlist scrolling

I cannot scroll my watchlist after responding 'later' to the install app popup invitation.I don't want to install the ebay app on my phone, am I being forced to comply by ebay disabling the watchlist scrolling???

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  • 1159 Views
  • 8 replies
  • 3 Helpful