More Knowledge. More Possibilities.
Seller Centre has answers you can trust for all your selling questions.
Forum Posts
notification about log in in on ebay
Hi, been trying to contact ebay re my log in issue but no joy, now I read they closed contact centre 2 years ago due to covid, as far as I know covid cannot be transmitted by phone so b/s.I keep getting emails about logging on's in my account, sugges...
unable uploading image to message to seller
i'm trying to upload an image (PDF 2.51 mb) to a message to a seller, ebay advises that the image should be less than 9mb which it obvioulsy is however won't allow me to proceed.
Why i cannot acept offer
I am trying to accept offer from seller and imsays review offer and then accept offer, which I did but then a box comes up and i cannot accept offer
Items not listed they are on Active but not on jmtc20 after 48 hours item number 236259916638 have a
I have listed items that are on Active but not on jmtc20 well after 48 hours one example is 236259916638, I have a few like that. Can you help with that. Regards. Joy
Resolved! Problem with Ebay store Mark as Sent option and tracking removed from last 2 listings
Anyone having technical issues with their Store? I receive an error message when I try to mark an item as sent, and now the tracking from the last 2 items sent has vanished. Not much help from Ebay. Was told to log out and log in and check it on Mond...
Watchlist scrolling
I cannot scroll my watchlist after responding 'later' to the install app popup invitation.I don't want to install the ebay app on my phone, am I being forced to comply by ebay disabling the watchlist scrolling???
App Issues
I’ve just reported numerous app issues - unusable at the moment! Anyone else?
SKU Field will show for Team Members under MUA, option to click, but does not show
Since Friday 3PM Melbourne Time, all my team members in the Philippines with multi user access have not been able to see / update the SKU Field in draft listings (new or existing), the SKU toggle is enabled and can be toggled on or off, but makes no ...
Cannot list any new items asking for condition “
Hii have called and raised a ticket with eBay customer service but this is driving me mad. Since Thursday I cannot list anything new items as it’s providing me an error saying condition. Nobody at eBay on the phone can help me ? I cannot list anythin...
New preowned shoe condition criteria
The new preowned shoe condition criteria won’t allow my listings to go through,unable to list any preowned shoes for the last 2 days.
Shopping cart not displaying correctly
For about a week or so, the shopping cart has not been displaying correctly on my computer. The cart layout appears to be crammed all to the left side of the screen and the same if I try to print it also. The stamps in my cart are also being overlaid...
Slow loading
Why is eBay loading so slowly? It's been like this for a week, or two. It is slow to respond to any command ... search, etc.
Where can I raise a technical issue ticket?
I have been searching high and low to no avail for somewhere to raise a ticket with eBay about their website not letting me reply to messages from sellers. It just goes to a 404 page.How can it be this difficult to get technical support from a compan...
Ebay app on phone not displaying work Ebay account
I have been given access to my work ebay account and can see it in my personal account on a pc, however on my phone I can only see my personal account. I would like to be able to see the work account on my phone but don't know how (I have already tri...
Country Settings
HiI created my account in the UK and now live in Australia, I keep getting the following message asking me to change my settings back to the UK to view my payment information. I have tried everything including sending eBay 2 messages but not heard a...
