Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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I have received this message from ebay. (I copy and paste them)'I've attached a pre-paid postage label as a PDF. You'll see the attachment if you view this message in your email account. (Unfortunately, we can't display attachments in eBay Messages.)...

Ebay has duplicated some my listing and when I remove there was no actual duplication at all

So the issue is I relisted some items last night and my total number of listing grew from @ 1,000 to 1,500 with the 500 being duplicates. I did not list or relist the duplicates . When I remove some then the live auction also goes down. Consequential...

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  • 5 replies
  • 0 Helpful

eBay app crashes my phone

I have a moto g55 android phone. Purchased at the same time, same model as my partner who has not had this issue. When using eBay app for a few minutes the phone crashes and does a blue lined screen, turning unresponsive even to restart. If allowed t...

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  • 186 Views
  • 3 replies
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Can not remove item from cart

I have one specific item in my cart that when attempting to remove it simply times out. I have tried multiple times to remove it over several days and even tried different browsers. I can not use the eBay app as for whatever reason it doesn't play ni...

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  • 112 Views
  • 1 replies
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my ebay account

I have been an eBay customer for years now. Suddenly, I am treated as a new customer, and I am unable to leave feedback on anything more than a month old. I was also denied the use of my eBay Plus and had to rejoin. It is unacceptable customer servic...

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  • 365 Views
  • 2 replies
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notification about log in in on ebay

Hi, been trying to contact ebay re my log in issue but no joy, now I read they closed contact centre 2 years ago due to covid, as far as I know covid cannot be transmitted by phone so b/s.I keep getting emails about logging on's in my account, sugges...

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  • 467 Views
  • 7 replies
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Why i cannot acept offer

I am trying to accept offer from seller and imsays review offer and then accept offer, which I did but then a box comes up and i cannot accept offer

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  • 144 Views
  • 1 replies
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Resolved! Problem with Ebay store Mark as Sent option and tracking removed from last 2 listings

Anyone having technical issues with their Store? I receive an error message when I try to mark an item as sent, and now the tracking from the last 2 items sent has vanished. Not much help from Ebay. Was told to log out and log in and check it on Mond...

Watchlist scrolling

I cannot scroll my watchlist after responding 'later' to the install app popup invitation.I don't want to install the ebay app on my phone, am I being forced to comply by ebay disabling the watchlist scrolling???

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  • 844 Views
  • 5 replies
  • 2 Helpful