Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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wrong address printed

I have just recieved my parcel after waiting 2 weeks to note that my address is not right,it was printed via ebay,I am an ebay seller also a buyer ,checked my a/c and the address is correct but the printed label has alot of extra letters and numbers ...

Attaching photos to ebay responses

I have purchased several plants from several different sellers in China. I recently received 2 deliveries from these suppliers but one of them claims to have mailed a plant that I have not received, even though he has been advised it was delivered. H...

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  • 413 Views
  • 13 replies
  • 0 Helpful

Constantly receiving get free express metro delivery daily notification from eBay app

Has anyone found a way to disable the daily "get free express metro delivery daily notification" from the eBay app on Apple iOS? I can't find a way to disable just this notification and keep others. It's annoying to receive every day on a service I p...

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  • 115 Views
  • 2 replies
  • 0 Helpful

Signing in today, is it just me?

Well I have been trying to sign in on and off for several hours I sign in and it redirects to an eBay add offering a discount code to 'warm up this January' on the eBay UK siteand the offer is in pounds I go back to the community page and I am not lo...

Overdue Postage Notifications

Hi, I keep getting postage overdue notifications for items I have marked as sent. Items were listed and sent as untracked mail. Concerned this may effect my tracking performance percentage. Anybody else experiencing this? Thanks

Resolved! Showing incorrect items sold

On my "eBay Seller Hub Overview page" under "TASKS" it shows "Print labels and send items".... 5How ever when I go to "Manage orders awaiting postage" it is blank, no orders are shown. This has happened over the last couple of days! It stared, showin...

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  • 128 Views
  • 3 replies
  • 0 Helpful

Create a business account

During my business account application process, I click next, then the application page turns bank. Please advise if you experience this before. I want to complete my account creation. Thanks

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  • 172 Views
  • 7 replies
  • 0 Helpful

Refund issue

Seller initiated a cancel request, it said cancel pending for a week and now i’ve just received a notification that the cancel couldn’t go through as there was an issue with the refund. The seller won’t reply to my messages. Do i seriously have to wa...

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  • 2064 Views
  • 1 replies
  • 0 Helpful

A problem with the SKU information box?

Hello all, Happy New Year.Is there a problem with the SKU information box?When in manage active listings trying to update SKU information the following happens.When trying to add information to the SKU the cursor/insertion point always jumps to/finis...