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Forum Posts
Ebay Broken !
As soon as I close a pop up , the web page no longer functions ! I have tried 3 different browsers . Chrome / Firefox and AVG .. This has started just a few days ago !
Downstream Service Failure in LDS
Hi, I am currently unable to edit 31 out of 250 of my ebay listings both via the web and the app. I am getting a service error stating Downstream Service Failure in LDS. I have tried usual trouble shooting (clearing cache etc) and nothing seems to be...
Viewer Count and Listing Visibility Concerns
Hello eBay Team, I appreciate all the efforts to support sellers. However, I have noticed significant fluctuations in the viewer counts on my listings that don't seem to match my usual activity or changes I've made. I understand that eBay controls ho...
Listing Quality Report - Cannot locate
Apologies if this has already discussed.I have read the help files and looked everywhere accept the right place and I cannot locate the "Listing Quality Report" we are a Premium Store assuming this should be available to us? In Seller Hub I click on ...
Resolved! International excluded bids still bidding
Hi, I have listed an item and excluded overseas locations. I have noticed that someone from overseas has bid.(not the top bid at the moment) I re-checked my ecluded locations and noticed that i missed checking 1 box. Yesturday i revised the listing a...
Ebay not staying logged in
My iPad updated a couple of days ago and now I’m having to log into eBay every time I want to use it. I’ve never had to do this before as it’s stayed logged in. I contacted chat help twice now and no help to fix the issueany clues ?
They're tinkering again
The feedback star colours are all over the shop. Right now I can see... 87 - red star100 - yellow shooting star1047 - red star2993 - green star3 - blue star8023 - turquoise star I'm guessing there may be some colour changes on the horizon. I wish the...
Resolved! eBay app not working on Android 13 tablet
I read that only Android 10 and higher versions are supported. My tablet has Android 13 and yet Google Play states the app doesn't support it. My phone has Android 14 and the app runs fine. Does anyone have any ideas or suggestions?
Setting Buy It Now on a listing
Hello. When I click on the Auction button while listing an item ( To turn off auction. Button is highlighted blue ) I get kicked out of the listing screen, Well, this is embarrassing. We're sorry, but the listing tool isn't working right now. Please ...
Account Locked - NO PHONE CALL ACCESS/DISABLED
I need Ebay to unlock my account and stop being silly. I've had to change my password everytime I try to sign in because they are paranoid even though they are basically ignoring my password because they want to send me a text message code in order t...
Tracking update glitch
There is currently a known site glitch with tracking updates. While tracking is showing every scan along the way via the AP website, it still shows as pending and is not updating on eBay. It seems that this glitch is only affecting Registered Post tr...
Unable to post a fixed price listing - getting error message
Hi, i've been trying to post a fixed price listing for a couple of days now. As I change the listing from auction to fixed price, an error message appears: "we are sorry but the listing tool is not working right now. Please try again later". I've log...
Ebay Checkout Keeps Crashing Preventing Payment to Seller
Have tried paying for multiple different types of items from different sellers over the last week and the payment page just keeps crashing preventing payment. Usually have to wait a few days before the issue resolves only for it to then just crash ag...
Ebay does not verify email address during sign up - tom, dick and harry...
Hi, I own a domain name e.g. mydomain.comEbay does not send validation emails on account setup so this allows every tom, dick and harry to use any email address on signup such as tom@mydomain.com, dick@mydomain.com and harry@mydomain.com.The problem ...
Issue: Sold count on listings missing
Today, I have noticed that listing pages no longer show the sold items count (used to be "qty remaining" / "qty sold"). Only current quantity is showing. Is it just me?(Shows the same in different browsers.)
