International excluded bids still bidding

[cosmo77777]

Hi, I have listed an item and excluded overseas locations. I have noticed that someone from overseas has bid.(not the top bid at the moment) I re-checked my ecluded locations and noticed that i missed checking 1 box. Yesturday i revised the listing and made sure that there is definately excluded all overseas locations. However, i noticed over night that the overseas bidder is still able to bid and has been doing so. How can i stop this?

[countessalmirena · Accepted solution]

You have presumably set up postage location exclusions… but you’ll also need to set up your buyer exclusions.

Quoting: ❝Once you've set up and applied your postage exclusions, buyers won't be able to complete checkout with a delivery address that you won't post to. However, buyers from these regions could still bid on or buy your items, unless you've also set buyer requirements.❞

– https://www.ebay.com.au/help/selling/listings/creating-managing-listings/setting-buyer-requirements?...

To set up those buyer requirements, the link is here: https://www.ebay.com.au/bmgt/buyerrequirements

You should have the following selected:

Block settings

☑️ Block buyers who caused   2 ˅  cancellations of unpaid order within   12 ˅  month(s)

☑️ Block buyers whose primary delivery address is in a location to which I don't post

[*casey* · Accepted solution]

Presuming it's the thermomix, either

1) The buyer hasn't  read the description or 

2) They're not genuine  - most likely

On the off chance the settings  allow further bids, they  shouldn't .....but if the buyer does end up winning you'll have to go through the 'cancel a transaction' and  relist.

I suggest you  add the buyer to your blocked bidder  list immediately so no further bids can be made.

Their existing bids would remain.

You also have the option of cancelling their bids  but that  could drop / lower the current high $$ amount