Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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sold items reappearing in my listing again

Why have my sold items reappear in my listings again. It has now happened 7 times and each time I have had to cancel the order. As a result my performance level has dropped.Does anyone know how I can resolve this issue

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  • 99 Views
  • 0 replies
  • 0 Helpful

Half of my store listings are missing

Not really sure what's happening, usually if there is items missing in the storefront they show up when I click into see all items or if I search my store in the app. Currently I have 1563 items listed and it's only showing me 838 listings no matter ...

check out page loading problem

Lastly - any time pressing "Buy it Now" button the "Check out" page going to endless reloads loops. Use Linux Firefox browser. That was no issue previously.

User avatar by Community Member
  • 234 Views
  • 2 replies
  • 0 Helpful

Payouts on hold

Hi. 3 days ago I have updated my account for payouts as ebay have put my payouts on hold .has anyone else had this problem this new year.?

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  • 521 Views
  • 5 replies
  • 0 Helpful

Paid for ebay plus but its not working

Hello everyone, I recently got ebay plus just so I could get some free postage on an item. I have used ebay plus many times without a problem in the past.It worked for the item I bought, but then the item defaulted to 'local pickup' a few days after ...

User avatar by Community Member
  • 457 Views
  • 4 replies
  • 0 Helpful

Check out as Guest forces you to login to buy

Sometimes on occasion when checking out as a guest, i'm unable to bypass the verification screen... I get it all correct, but the page request sends to eBay servers, yet never returns, so it get stuck. Waited a few minutes or so.. and only happens on...

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User avatar by Community Member
  • 493 Views
  • 6 replies
  • 0 Helpful

Associated wrong tracking number

I had several listings at once and posted them off in the one day. I incorrectly typed in a tracking number for one parcel, saved, realised my error, and changed it with the minute. When I attempted to add that number to the correct parcel for tracki...

Domestic Letter with tracking Auspost

Hey All,I have noticed an issue recently with "domestic letter w/ tracking" . The buyer has selected the $5.50 domestic letter with tracking option as that's what i had offered for the item, but when i try to purchase the label the minimum option i h...

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User avatar by Community Member
  • 526 Views
  • 5 replies
  • 0 Helpful

duplicate and triple listing of items when searching a seller

There seems to be an issue with seller listings. I search various sellers site for postcards. Always there are items which come up more than once in the same search. It has been happening for some months and happens on nearly every site where there a...

User avatar by Community Member
  • 389 Views
  • 3 replies
  • 0 Helpful

Seller is currently away - for all items I add to cart?

Have a strange issue this morning, for everything I try to add my to my cart, I get the message "An item you selected wasn't added to your cart because the seller is on holiday. If you wish to purchase this item, please contact the seller and ask to ...

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  • 1295 Views
  • 8 replies
  • 2 Helpful