Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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Resolved! eBay app not working on Android 13 tablet

I read that only Android 10 and higher versions are supported. My tablet has Android 13 and yet Google Play states the app doesn't support it. My phone has Android 14 and the app runs fine. Does anyone have any ideas or suggestions?

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  • 294 Views
  • 2 replies
  • 0 Helpful

Setting Buy It Now on a listing

Hello. When I click on the Auction button while listing an item ( To turn off auction. Button is highlighted blue ) I get kicked out of the listing screen, Well, this is embarrassing. We're sorry, but the listing tool isn't working right now. Please ...

User avatar by Community Member
  • 195 Views
  • 1 replies
  • 0 Helpful

Account Locked - NO PHONE CALL ACCESS/DISABLED

I need Ebay to unlock my account and stop being silly. I've had to change my password everytime I try to sign in because they are paranoid even though they are basically ignoring my password because they want to send me a text message code in order t...

User avatar by Community Member
  • 329 Views
  • 4 replies
  • 0 Helpful

Tracking update glitch

There is currently a known site glitch with tracking updates. While tracking is showing every scan along the way via the AP website, it still shows as pending and is not updating on eBay. It seems that this glitch is only affecting Registered Post tr...

Ebay Checkout Keeps Crashing Preventing Payment to Seller

Have tried paying for multiple different types of items from different sellers over the last week and the payment page just keeps crashing preventing payment. Usually have to wait a few days before the issue resolves only for it to then just crash ag...

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  • 246 Views
  • 3 replies
  • 0 Helpful

Ebay does not verify email address during sign up - tom, dick and harry...

Hi, I own a domain name e.g. mydomain.comEbay does not send validation emails on account setup so this allows every tom, dick and harry to use any email address on signup such as tom@mydomain.com, dick@mydomain.com and harry@mydomain.com.The problem ...

Issue: Sold count on listings missing

Today, I have noticed that listing pages no longer show the sold items count (used to be "qty remaining" / "qty sold"). Only current quantity is showing. Is it just me?(Shows the same in different browsers.)

Paypal Link not available in Accounts Tab

Ive gone to the accounts Tab and theres not link to PayPal in Payments. Only has "Add credit or debt card " in which i have done. Google AI - and Microsoft Edge, and Ebay Help have indicated a tab to do this. Thanks.

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  • 224 Views
  • 2 replies
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Having a problem listing an item as buy it now only.

When I try to switch off the auction option toggle I get this message:Well, this is embarrassing.We're sorry, but the listing tool isn't working right now.Please try again later.Go to Selling main pageCopyright © 1995-2025 eBay Inc. All Rights Reserv...

User avatar by Community Member
  • 300 Views
  • 2 replies
  • 0 Helpful

Update personal information

Hey I’m trying to update my personal information but when I upload files it says the file is less than the minimum 100kb needed and eBay doesn’t have a phone number or anyone to call so this is my last resort. And I have payments which are held until...

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  • 197 Views
  • 1 replies
  • 0 Helpful

Invites

I am having error accepting permission to access other account invites through my email account does any body experience this?When i try to click the invites it routed me to this page 

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  • 2576 Views
  • 1 replies
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Upload Draft CSV File - Fail Fail Fail.

I’m receiving repeated BAF.Error.3 – Invalid Feed Type errors when uploading eBay official Drafts CSV Template via Seller Hub (https://www.ebay.com.au/sh/draft/upload). I’ve:Downloaded a fresh template using the “Get template” buttonLeft header and i...

Resolved! Messaging - buyers cannot reach me

Hi,Would appreciate it if anyone has anyone ideas or guidance on an ongoing (for months) issue I have had regarding messaging. If a buyer has not purchased from me, but wants to ask a question, it seems I am not able to be contacted by many potential...

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  • 385 Views
  • 5 replies
  • 0 Helpful