Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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Forum Posts

Ebay has duplicated some my listing and when I remove there was no actual duplication at all

So the issue is I relisted some items last night and my total number of listing grew from @ 1,000 to 1,500 with the 500 being duplicates. I did not list or relist the duplicates . When I remove some then the live auction also goes down. Consequential...

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  • 327 Views
  • 5 replies
  • 0 Helpful

eBay app crashes my phone

I have a moto g55 android phone. Purchased at the same time, same model as my partner who has not had this issue. When using eBay app for a few minutes the phone crashes and does a blue lined screen, turning unresponsive even to restart. If allowed t...

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User avatar by Community Member
  • 264 Views
  • 3 replies
  • 0 Helpful

Can not remove item from cart

I have one specific item in my cart that when attempting to remove it simply times out. I have tried multiple times to remove it over several days and even tried different browsers. I can not use the eBay app as for whatever reason it doesn't play ni...

User avatar by Community Member
  • 167 Views
  • 1 replies
  • 0 Helpful

my ebay account

I have been an eBay customer for years now. Suddenly, I am treated as a new customer, and I am unable to leave feedback on anything more than a month old. I was also denied the use of my eBay Plus and had to rejoin. It is unacceptable customer servic...

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  • 835 Views
  • 2 replies
  • 0 Helpful

notification about log in in on ebay

Hi, been trying to contact ebay re my log in issue but no joy, now I read they closed contact centre 2 years ago due to covid, as far as I know covid cannot be transmitted by phone so b/s.I keep getting emails about logging on's in my account, sugges...

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  • 583 Views
  • 7 replies
  • 0 Helpful

Why i cannot acept offer

I am trying to accept offer from seller and imsays review offer and then accept offer, which I did but then a box comes up and i cannot accept offer

User avatar by Community Member
  • 179 Views
  • 1 replies
  • 0 Helpful

Resolved! Problem with Ebay store Mark as Sent option and tracking removed from last 2 listings

Anyone having technical issues with their Store? I receive an error message when I try to mark an item as sent, and now the tracking from the last 2 items sent has vanished. Not much help from Ebay. Was told to log out and log in and check it on Mond...

App Issues

I’ve just reported numerous app issues - unusable at the moment! Anyone else?

User avatar by Community Member
  • 864 Views
  • 3 replies
  • 0 Helpful

Cannot list any new items asking for condition “

Hii have called and raised a ticket with eBay customer service but this is driving me mad. Since Thursday I cannot list anything new items as it’s providing me an error saying condition. Nobody at eBay on the phone can help me ? I cannot list anythin...

User avatar by Community Member
  • 361 Views
  • 2 replies
  • 0 Helpful

Shopping cart not displaying correctly

For about a week or so, the shopping cart has not been displaying correctly on my computer. The cart layout appears to be crammed all to the left side of the screen and the same if I try to print it also. The stamps in my cart are also being overlaid...

User avatar by Community Member
  • 239 Views
  • 2 replies
  • 0 Helpful