Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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Forum Posts

Ebay account originally opened on US site

Hi there, Opened account 1999 (no .au site back then), skip forward and wanting to purchase ebay+, no good. I receive an error stating that I need to pay in Australian dollars and that I need to log into the US website. I've contact customer service ...

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  • 425 Views
  • 7 replies
  • 0 Helpful

Messages to buyer not sending.

Hi, I’ve been trying to message a buyer informing them that their custom order is listed. I’m using Safari on my iPad. I’ve also tried via desktop and same issue. I’m getting a response saying not delivered. I’m getting that response on iPad and desk...

App Problem

Hi, Since last update with eBay, I have'nt been able to remove my Recently Viewed Items in my App. Keeps on going/crashing back to Home Screen on my phone. Could you Please fix this issue. I have a friend who has the same Problem. Thank You Kim

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  • 2390 Views
  • 2 replies
  • 0 Helpful

security codes why did I receive there 2 insert codes

I received 2 security codes to input to ebay but cant work out why, as I was lookingat previous item I am pursuing thru Ebay and just wanted to check the item again,received at 10.53 am 3/3/2025. it said to verify that in was me on f/f 115 ,and it wa...

User avatar by Community Member
  • 234 Views
  • 4 replies
  • 0 Helpful

Local Pick Up

Hello Buyer popped over to collect his pickup and we got distracted and talked about Books. Gavan is a regular but on this occasion he wasn’t issued a confirmation code for me to enter. He did leave feedback stating Excellent transaction. But, how do...

Not able to pay on the app

Ebay app wont let me add a new credit card payment.Wont let me checkout through paypal!"Browser not supported error"!!What is going on!!And the web page is trash to use. Please fix this!!

wrong address printed

I have just recieved my parcel after waiting 2 weeks to note that my address is not right,it was printed via ebay,I am an ebay seller also a buyer ,checked my a/c and the address is correct but the printed label has alot of extra letters and numbers ...

Attaching photos to ebay responses

I have purchased several plants from several different sellers in China. I recently received 2 deliveries from these suppliers but one of them claims to have mailed a plant that I have not received, even though he has been advised it was delivered. H...

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  • 491 Views
  • 13 replies
  • 0 Helpful

Constantly receiving get free express metro delivery daily notification from eBay app

Has anyone found a way to disable the daily "get free express metro delivery daily notification" from the eBay app on Apple iOS? I can't find a way to disable just this notification and keep others. It's annoying to receive every day on a service I p...

User avatar by Community Member
  • 152 Views
  • 2 replies
  • 0 Helpful

Signing in today, is it just me?

Well I have been trying to sign in on and off for several hours I sign in and it redirects to an eBay add offering a discount code to 'warm up this January' on the eBay UK siteand the offer is in pounds I go back to the community page and I am not lo...

Overdue Postage Notifications

Hi, I keep getting postage overdue notifications for items I have marked as sent. Items were listed and sent as untracked mail. Concerned this may effect my tracking performance percentage. Anybody else experiencing this? Thanks