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Forum Posts
Where can I raise a technical issue ticket?
I have been searching high and low to no avail for somewhere to raise a ticket with eBay about their website not letting me reply to messages from sellers. It just goes to a 404 page.How can it be this difficult to get technical support from a compan...
Ebay app on phone not displaying work Ebay account
I have been given access to my work ebay account and can see it in my personal account on a pc, however on my phone I can only see my personal account. I would like to be able to see the work account on my phone but don't know how (I have already tri...
Country Settings
HiI created my account in the UK and now live in Australia, I keep getting the following message asking me to change my settings back to the UK to view my payment information. I have tried everything including sending eBay 2 messages but not heard a...
All item descriptions are missing.
Hi, I've noticed just recently that whenever I am browsing items on eBay there are no item descriptions, is this a setting that I can re-enable or is it a bug with eBay.
Resolved! Adding bank account details
I am not able to edit my name on my payment details. I can add account and BSB and that's it. My name is not exactly the same on my eBay account as my bank account.
Sold item received but tracking doesn't reflect
I sold an item recently (Order number 05-13246-83683) and after mailing by Registered Post with Australia Post I uploaded tracking details to eBay. The buyer has received the item and has left positive feedback for me. The problem is that both the Au...
Can’t list since update
Every time I go to list something I am unable to upload it from the page. I am setting my price then press continue. It does nothing
Resolved! Editi personal information - trying to edit my email address but it won't accept my new address
My account won't allow me to edit my email address
Photos do not remain on listing, even though they appear. can not edit either
For the last few weeks I have been having difficulty placing photos from computer on my listings. I have been listing for more than 20years so don't know what's changed. Have ebay slowed down listings deliberately? Sometimes I can only do one photo a...
unable to login properly
cannot login on my Ebay account the website does not load properly it keeps flashing and continually opening new Ebay websites to my Ebay account site is unusable
Is anyone having issues editing an item description today 27/6/2025?
Have tried three browsers and cleared cache on all but the same thing is happening - no description is visible in the edit item screen (goes from item specifics, condition (New/Used), then straight to price)(see attachment)Also it makes it hard to up...
passkey when signing in
Is anybody else as sick of that passkey thing as I am.I am sick of my signing in being hijacked taking me to the passkey thing instead. Ebay are not listening. I have contacted them, but they don't care.How can I get rid of it?
Postage policy is not being implemented.
Everytime I go to renew my buisness postage policy,after excluding PO Box eBay does'nt allow me to save the policy.And this happens even when I get a new policy.
Payment summary this month is in html code
Ebay's monthly email with the announcement of "payment summary ready" has a link in it, and when I click the link, it takes me to the summary page, and when I click the summary, instead of opening a summary, it opens a page of computer code! When I w...
Resolved! Watchlist categories not working.
Over the past 2 weeks I have only been able to save items to the main 'watchlist'.I have multiple categories in the watchlist menu, however there is no 'add to list' option on the item page, only 'watchlist'.I can open the different categories by goi...
