Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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Forum Posts

Signing in today, is it just me?

Well I have been trying to sign in on and off for several hours I sign in and it redirects to an eBay add offering a discount code to 'warm up this January' on the eBay UK siteand the offer is in pounds I go back to the community page and I am not lo...

Overdue Postage Notifications

Hi, I keep getting postage overdue notifications for items I have marked as sent. Items were listed and sent as untracked mail. Concerned this may effect my tracking performance percentage. Anybody else experiencing this? Thanks

Resolved! Showing incorrect items sold

On my "eBay Seller Hub Overview page" under "TASKS" it shows "Print labels and send items".... 5How ever when I go to "Manage orders awaiting postage" it is blank, no orders are shown. This has happened over the last couple of days! It stared, showin...

User avatar by Community Member
  • 206 Views
  • 3 replies
  • 0 Helpful

Create a business account

During my business account application process, I click next, then the application page turns bank. Please advise if you experience this before. I want to complete my account creation. Thanks

User avatar by Community Member
  • 387 Views
  • 7 replies
  • 0 Helpful

Refund issue

Seller initiated a cancel request, it said cancel pending for a week and now i’ve just received a notification that the cancel couldn’t go through as there was an issue with the refund. The seller won’t reply to my messages. Do i seriously have to wa...

User avatar by Community Member
  • 2293 Views
  • 1 replies
  • 0 Helpful

A problem with the SKU information box?

Hello all, Happy New Year.Is there a problem with the SKU information box?When in manage active listings trying to update SKU information the following happens.When trying to add information to the SKU the cursor/insertion point always jumps to/finis...

Resolved! Error on Saving Profile

Hi All, I am receiving the following issue when updating my profile picture & description for my ebay account: 'Error on saving Profile.' Has anyone else experienced this issue. I recently changed my username (around 2 days ago) and have tried loggin...

User avatar by Community Member
  • 1465 Views
  • 7 replies
  • 0 Helpful

Technical issue with the forum/board

The boards are currently messed up like a dyslexic berserker’s alphabet noodle soup. Threads are not being correctly sorted by most recent reply. Instead they appear in somewhat random fashion, which makes it difficult to respond to new issues about ...

Resolved! Why has the Message process changed - I cannot respond to a generic question!

I received a message from a potential customer regarding a new product that is available. She has sent the message from a different product that I had listed. When I read the message, the only option of reply is to make an offer to the person. This i...

Check out as Guest forces you to login to buy

Sometimes on occasion when checking out as a guest, i'm unable to bypass the verification screen... I get it all correct, but the page request sends to eBay servers, yet never returns, so it get stuck. Waited a few minutes or so.. and only happens on...

Screenshot 2023-12-22 at 8.21.34 am.png
User avatar by Not applicable
  • 1315 Views
  • 10 replies
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