eBay

atof7107

Are there restrictions on buying pocket knives?

angau_sqzv06sb

I returned an item to seller for promised refund. According to tracking it was delivered 10 days ago. No acknowledgement from seller and all questions ignored.

front.row.vip

It seems that eBay has changed its attitude toward counterfeit, non-genuine items and helping buyers who have been scammed. I recall a time when eBay were very diligent and responded quickly to customer issues. But it now seems they are like an absentee landlord, make it difficult to lodge a complaint or don't respond at all

raek-123

I placed an order as 'GUEST'. I've not received an order confirmation and I've requested one however the link ebay sends does not work. My account has been debited $199.00 from Ebay Commerce Pty Ltd. I cannot contact anyone. I've emailed the seller and no response at all, also as all of you would be aware you can't physically contact ebay with your problems.

globomediainc

If you Ordered something from China the chances are they used SpeedPAK whilst SpeedPAK is legit they use Dodgy Couriers in Australia such as PF Logistics, we are currently trying to get proof of delivery form PF Logistics or an answer to where our parcel is as It was not delivered to us despite us even providing a Google Street view link showing which house was ours so they wouldn't try deliver to wrong address again and gave instructions to ring our doorbell but no parcel delivered & doorbell never rang, we looked up the company and found only one review staying delivered successfully, all others exact same issues we had, we tried looking up their listed address for Adelaide and no logistics company at that address only unrelated business. But what can be done if tracking says delivered is there anything eBay can do when the logistics company refuses to respond

brisey606

Good afternoon I brought an item off ebay today and at checkout when making a payment some other content came up and i wasnt sure what it was as it said continue in green and i thought it was something i had to press when making payment. After pressing continue it opened up to a site called a bundlehd membership.It was very confusing as i thought it was part of the original payment process. I hope i havent pressed anything that could have got my bank details .I did not give any bank details ,address details or continue to to give any other information Its a company offering online movies ect.. I do hope my information was secure when making payment thru afterpay for the item today. If you could explain why or how this happens when making a payment or seeing a description of the payment. Thankyou Brian

maruer-0

Requesting information and assistance in retrieval of funds or goods from seller, who denies not sending items.

johnno-58

Why does Ebay close a no show delivery case because I have not looked at my messages for 21 business days? I was waiting for a message from Ebay. The seller told me to go through Ebay for a refund and Ebay would handle it.. What action was I supposed to do to get a refund.. I bought this item on the 6th of June and NOTHING has shown up.. Contacted seller and told it was delivered , But no. Tracked item to somewhere in the USA and it was classed as delivered.. NO communication response from the seller after that.. Ebay said that they would look into it and ended up closing the case due to inactivity or something.. Is Ebay just a large computer that sends predetermined responses to us with NO human involvement other than Ai.. How do I get their attention to get my money back folks

cativo888

I purchased a Solar Pond Pump Power Fountain Submersible Water Garden Pool Feature Kit Panel from this seller and the pump stopped working within its 12-month warranty period. Now the seller has ghosted me and isn't responding. I'm looking for some help on what I can do next, thanks eBay Community.

quakers57

would like to see ADU Australian prices instead of US I have the Australian flag on the ebay front page however it still show US prices why won't it convert to ADU Australian Prices am i doing something wrong? Kind Regards Rhonda

wakaskhattak_2

Hi i purchases an item which is delayed but its not on my purchases and i need a refund and seller said contact ebay team but its so hard as it doesnt appears on my purchases section i am so furstrated please tell me what to do

nator_2560

I purchased a cable through a seller and paid express shipping. They intentionally sent the wrong cable. I looked at their feedback and there hundreds of people saying the same thing. The seller basically said just use the one I sent you and fold it up. I managed to get a refund directly from ebay considering the sellers attitude and reported them. My question is will ebay do anything about these types of sellers clouding the site with bogus products and scamming people?

woros.ro.abideec03j

I am happy with the outcome But do not know why this purchase did not appear on my purchase history. I think there is a issue in ebay somewhere for this to happen

netbpan_0

Hi, ebay says i got coupon for parts but i cant use it always says an error: Looks like that's the wrong code. Please double-check and try again. I went to help support but they dont GF so its like a fake false coupon for me because its there but i cant use it... Lol

bobshomeimprovements

Does EBay Plus supply free postage for all items purchased or only selected items on EBay Plus

woros.ro.abideec03j

I made a purchase, the payment was paid by pay pal to eBay commerce. But now i don't have a order or tracking number and the seller did not receive the order. so no one can help as i don't have a transaction number and you cant talk to any one from eBay. Can anyone help please?

cooff-29

2 separate sellers with the same item, which was 8 boxes of tissues, have said after purchase, that their couriers don't deliver to my address? I had 2 other items I bought off eBay delivered yesterday? A box of paper cups and a gas lift for my office chair. Why is this happening?

suegregorygoodrich

I purchased and paid for the above item from seller and then I received a email from them saying that it had the wrong price on the item. The new price added an additional $140, compared to the original price. I cannot understand how this can happen. Surely this company has to honour their advertised price. Not happy at all!!!!

97275bp

Rightó...iv searched for an item, selection comes up an I want to select Lowest to Highest cost.....will not work. In fact the whole row its on of filters you can use will NOt activate....etc etc eg... ConditionItem/ location/ delivery options Sort: Best Match

au.l624

Hello everyone, I want to share a frustrating experience I had with a portable power station I purchased from a seller on eBay in December 2023. I didn't use the product until March 2024 when I went on a camping trip, only to discover that it was faulty and wouldn't switch on. Naturally, I reached out to eBay for help, but since it was past their 30-day return window, they told me they couldn't assist and referred me to the seller directly, citing Australian Consumer Law which provides a 1-year warranty. I contacted the seller, and they asked me to return the product at my own expense, and they'd send a replacement. To add insult to injury, they expected me to pay for the postage of the replacement as well. I refused to pay for the postage, so I decided to visit their factory in person, only to find out that it wasn't actually the seller but a processing center for multiple sellers, including this seller. I returned the item in person, so the seller has the power station, but they still refused to issue me a refund and insisted on sending another power station. I declined their offer because I couldn't trust the quality of the replacement. eBay remained unhelpful throughout this ordeal. EBAY kept directing me to the ACCC, who then referred me to Fair Trading. Despite providing all the necessary details and filling out forms, Fair Trading couldn't reach the seller as they didn't respond. My only option now is to escalate this to NCAT, but even that may not be effective if the seller remains unresponsive. What's even more frustrating is eBay's stance on this. They say they'll contact the seller but refuse to give me any assurance or information about whether I can get my money back. When I asked for clarification, they cited "privacy reasons" and ended the chat without resolving my issue. It's not just about the $350 I spent, but the principle. eBay needs to do better in protecting its buyers. If a seller refuses to honor the warranty or fails to provide proper support, eBay should hold them accountable by fining them, suspending their platform access, and refunding the buyer. This would restore confidence in purchasing through eBay. I want to make sure other buyers are aware of these practices and don't fall victim to shady sellers who disregard Australian Consumer Law. Please be cautious and share your experiences so we can push for better safeguards on eBay. Amazon returns policy is top notch, if something is not working, they will accepted, easy!!! Thanks for reading.

pugsl_66

hi i want to know why im not getting my qantas points add to me account contact qantas pionts they say to contact ebay how do you do that when there no way you can contacting ebay with any problems like this

striff

I bought a Milwaukee Hatchet Chainsaw, which I need to get a Proof of purchase receipt so a can get warranty. Problem is, it was bought over a year ago and seller said (after asking them for a receipt which they never supplied one) "Hi Ebay system can not allow us to see the details of the item purchased more than an year ago. Please contact ebay with your order number and provide us the details so we could give you a receipt. Thank you" How do I contact ebay support, without the stupid bot, so frustrating. I use to be able to contact eBay support using a form, but cannot find this, and the Bot directs me to use live chat, which I can't do during the hours as I'm working, and says not available. What option do I have?

martipeterse22

I have been using ebay regularly for 7 years I reported a seller to ebay and they were going to contact the seller and push him to either accept a return or send a substitute. I have not heard anything from the seller or ebay. I am sitting here with an item not fit for purpose and have no way to contact ebay because the auto attendant refuses to put me through to an agent...what do I do?

paotina52

On 22/7/24 I purchased something on Ebay coming under "Ebay Commerce" andpaid through PayPal which has come out of my bank and there is no record of the purchase on my Ebay but the money was taken from my account. I have the ID numbers of the seller but can't get any information. I'm told "maybe I used a different Ebay account" I don't have another account. I am very annoyed as I am not getting any help or information from Ebay.

sougs123

I recently bought a heated vest for my elderly mother, for Mothers Day. When she tried to use it, it wasn't working. I visited her the following week thinking she didn't know how to use the item, but I could not get it to heat up. I contacted the seller, let them know it was faulty, but havent heard back, after numerous messages. Ebay sent me a standard email saying they will step in if the matter is not resolved. That was weeks ago. What are my options?

tremendous9

Hello Does anyone know what the story is when a seller does not have any feedback but has been a member for the last 5 years?

trazzarus-4

How do I return & get refund for unwanted item.

cityliving42

Now, if I sell a tracked item and it gets lost. Does that mean it's my problem and have to pay for the lost item. Thanks.

u3374939

I have 23 hours to accept the offer still. What if I review and accept the offer and pay for it? Will the seller still send me the item or am I too late?

salimbalfas

sells bad phones that stop working after one month alasodoes not give a refund when the product stops working ie: turning on.

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