eBay

lavandu-98

I just had the same problem. Hoping it's the case that it's been delivered to a mail centrefor onward delivery. As well as saying it's been delivered I got an email from the Royal Mail asking how satisfied out was with the delivery which is still in the UK. You can't do tracking or ask any questions with the chatbot as it won't accept a postcode that is Australian

ssus.t.lrn2ndpli

eBay commerce PTY LTD must be a scam. I have had 2 payments come out of my PayPal account and have not received any of my items that I ordered

smihalj01

Purchased a portable metallurgical microscope polarizing filter stage and we've only received the Microscope.

tankycat

I recently bought 3 lead soldiers made in 1950’s from a eBay sellers in the US. They have been stopped at Customs here in Australia and returned back to the seller. apparently any toys with lead in them are restricted illegal to export from the USA and illegal to import into Australia. this is crazy, these are vintage collectibles not kids toys and are sold widely

richmondracing

Looking at buying a Sony TV from Sony via ebay. The purchase process encourages you to buy insurance for damage done during delivery, or for loss during delivery. Why would you need to do this, surely the seller is responsible for any damage incurred during delivery?

peterstevo

Have been trying for 4 months to return an item that was incorrectly described on E Bay. Seller agreed to refund if sent back which I did, cost $130, and the item just sat at the post office in Latvia and was eventually returned to me. Seller now says return period has expired, numerous messages but no satisfaction.

3dex_94

I tried to purchase a power cable from a well known supplier and a red banner popped up saying this is stricted, find an item to pay in person! Although I don't buy much on eBay I have never seen this before. How do I make a normal purchase?

pureopal

Im in QLD, why cant I buy item 166316386006? error " Unfortunately, this item isn’t available for purchase in your location.{e263770-1274422x}" impossible to contact anyone at ebay for help, just going around in circles - give me a phone number grrrrr

ansa4158

I bought a coin to be shipped from Croatia to Australia. The item never arrived. The seller asked me to request a refund. I did. Then the case ended up being closed after 21 days and I did not get my refund. I cannot reopen the case. Searching for help, I just go around in circles. There is no actual help to be found, just links in a circle until I guess I am supposed to give up. Is that what passes for help these days? How do I contact a human working for ebay in Australia?

g0nnads

Currently Qld laws don't allow the sale of knives etc to people under the age of 18. Ebays answer to this is to block every person living in Qld from purchasing or bidding on these items regardless of age. So is Ebay going to allow people to prove their age therefore allowing those who are legally allowed to purchase these items to do so, has anyone in Qld been able to get this ban lifted from their account.

colp-69

Fake perfume that demand high price so you think it a real deal ,and you have to return the fake item to the seller so he/she can sell to the next sucker ,should we just put the item in the bin get money and learn from it.Better report seller to the police so they can deal with it or it will keep on happening . Food for thoug

family_gj_aj_dd

PURCHASED ITEM 17TH JAN. APART FROM INITIAL CORRESPONDENCE FROM SELLER SAYING 'PAYMENT RECEIVED, THANK YOU FOR YOUR PATRONAGE' THERE HAS BEEN NOTHING. I CONTACTED SELLER 22ND JAN. ASKED WHEN ITEM WILL BE POSTED. THERE IS NOTHING ON THE LISTING PAGE THAT MENTIONS ANY LEAD TIME. INFORMATION APPEARED BRIEFLY THAT STATED 20 DAYS BEFORE ITEM POSTS. I WISH I HAD TAKEN A SCREEN SHOT OF THAT INFORMATION. IT IS NO LONGER THERE. SILENCE FROM SELLER. I HAVE TO WAIT UNTIL MARCH 21 BEFORE I CAN ASK FOR ASSISTANCE. JAN 26. ITEM STILL AT 'AWAITING POSTAGE.

r7g9a

I WOULD LIKE TO KNOW WHY IT SO HARD FOR BUYERS TO GET A REFUND AS ITEM NOT COMING ON TIME AND IS 12 DAYS OVERDUE AND I HAVE ASK SO MANY TIMES TO THE SELLER AND ALSO EBAY UNDER BUYER PROTECT AND EBAY HAS NOT COMPLETED THIS TASK AS THE ITEM WAS PAYED FOR ON THE 20 /12/2024 AND WAS TO BE AT MY DOOR NO LATER THEN 10/1/2025 AND TO THE DAY 22/1/2025 I STILL DO NOT HAVE THIS ITEM I HAD TO GET ONE FROM SELLER NOT ON EBAY AND IT COST ME 2 TIME THE AMOUNT I FOR THIS ONE FROM CHINA I NEED MY FULL REFUND AS NO ITEM

uwana3

I want to query the $11.55 deducted from my bank account on the 12/1/25.uwana333###.John

ep-tyrty-huqw0ixy

As no benefit has been noted in over 2 months of deligent Instruction following contact with the product website. I was made to believe the product purchased on the Ebay web site could be counterfeit or fake. My question is if there are Stringent Checks and Investigations placed on products sold at a price point on this platform the same as the original from the official website.

wilswilclai

The seller is now "No longer a registered user" and want some help from ebay, but despite scrolling down the page to the Help area where it promises options of speaking to someone, it only loops back to unhelpful articles.

su_891931

Hi I have ordered an egg Waffle maker on the 26 Dec 2024 and delivery time on 6-10 Jan 2025. But till now still not received the item. Could you please check if the order has been placed? Thanks

mhzmegahertz

It is incredibly frustrating considering you convert USD to AUD in the listings, you click on something only to find out it is in (predominantly) the US. Why would you remove the 'Australia Only' sorting option? Seems eBay just likes to continually make things harder and harder for buyers.

jaha690143

Hello, I purchased an item on the 13th of July 2024. Originally the seller was responsive and told me it would be delayed due to needing parts, then later because of his fathers funeral, then he just never responded. I’ve messaged him a couple times but haven’t really checked up on it because I’ve been busy. Either way, my messages have been ignored and it doesn’t seem like I’ll be getting my product or even the decency of a reply. Is there any way I can contact eBay to get this sorted despite it being over 90 days? Thanks.

andrewb6803

i have an order number and transaction id number but after 24hrs it still hasnt shown up on my purchase history nor has the seller replied to my email/question.

cmp1939

Why does ebay display the same item on multiple pages, why can't they be happy with putting it up once. The reason this frustrates me is because, instead of having to look through, let's say 9 pages of a category, I have to look through 19 pages. Not real impressed.

sootsoot

I paid for a pickup only item and I can't message the seller to arrange pickup as my messages are blocked. What can I do?

goldengaming

HiI ordered as a guest. Seller cancelled my order and I can’t contact seller. How do I contact Seller to organise refund? thanks

msbossylynda

I have started a return on Ebay but the address to return item/s to is not in English and I have tried emailing but it comes up with a default email back to you that is also not in English. Where do I go from here as you can't access Ebay to help until after certain time -frames.

dali0_17

Thank you, as I think that this seller is very unwell !

grin_wend

I need to talk to someone at eBay as I just bought a book and the address is an old address

jagilc2064

I will no longer purchase goods advertised as free delivery to find at check out there is a fee.

pecrou29

I pick after pay to pay and it won't go any further than the after pay logo starts to flast

cloventoken

Hi, I bought a camera on ebay and used Pay in 4 on PayPal, when I clicked to complete my payment it loads and suddenly there's an error on eBay. PayPal already deducted the amount in my bank account but on eBay the camera that I purchased is not in my purchased tab. When I check on my PayPal I saw the transaction there but its pending and theres a quote saying "This is a temporary authorisation to make sure your payment method can cover the payment. Your payment method will be charged when Pay in 4 completes your order." What should I do? should I just wait and see if my payment will go thru or it will refund me automatically? Thanks

goodtime-outdoors

When I search, I purposely choose Australia as the product location from the filters. I choose this option because I want my delivery to be quick - i.e. I don't want to wait the 2-4 weeks for it to come from overseas and I'm prepared to pay that little bit extra because I want it quicker.. Unfortunately When you choose this option, it also shows sellers "WHO CLAIM" to be Australian Based, but they are either based in China or ship from overseas location. If you click on the Store Name under the Product Title, then on the following page, choose ABOUT, it will show you where the seller is really located. I want to be able to choose a seller based in Australia and shipping from Australia. Surely eBay cab fix this issue!!

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