why hasnt my recently purchased and paid for item shown up on my ebay purchase history...

i have an order number and transaction id number  but after 24hrs it still hasnt shown up on my purchase history nor has the seller replied to my email/question. 

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Answers (3)

Answers (3)

*casey*
Community Member

If you purchased with the ID you've posted  your question with,  and  as it's recently changed to the year 2025,  make sure the drop down box - See Orders:  on your purchase history page is showing correctly

If you did send an email as you say, I don't blame the seller for not responding. All communication need to be kept to email messages only

 

Even so, not all sellers are online 24/7 and are not obligated to respond within hours, especially on a Sunday

 

The time to ask questions is before you buy, the seller can not make changes etc after you have paid

 

If you did indeed buy as a guest and then sent messages under the eBay ID you are posting with, the seller does not have any way of knowing you are the same person

 

 

Many reasons

 

Other members can only 'guess' 

Did you sign into eBay via social media ?

 

If so, you will have bought as a guest, see the link below. 

 

https://www.ebay.com.au/help/buying/paying-items/buying-guest?id=4035&st=3&pos=2&query=Buying%20as%2...