Parcel has NOT been delivered

rofinn-68
Community Member

Item ordered and paid for by PayPal on 15 Oct 2025. Delivery was due at the latest 24 Oct 

Now 28 Oct and it has not been received.

Merchant: eBay Commerce Australia

Transaction date: 15 Oct 2025

Order number: 6a3c4bb7-6c70-4faf-b935-1c2aa1bb7393

Purchase amount: $16.81

TransactionID: 8GE83689VK356503U

 

please resolve as soon as possible.

thank you

 

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OP, these are public boards for the eBay community. Anyone can post here; anyone can read the posts.

 

You're not talking to eBay by posting here.

 

To resolve an INR (Item Not Received) situation, open a refund case under eBay’s Money Back Guarantee. You have 30 days from the latest Estimated Delivery Date, not a second longer.

 

https://www.ebay.com.au/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-pol...