non arrival of order

[mrs_mess]

I paid $35.90 on 13.08.2025, order no: 05 - 13451-79098, for a pair of sunnies which have not arrived. 

How do I obtain a refund?

[padi*0409]

If the ETA has passed, use the MBG to get your money back.

https://pages.ebay.com.au/ebay-money-back-guarantee/

[sandypebbles]

All buyers have 30 days past the last estimated delivery date to open and follow through with an item not received dispute

Other members cannot see anything from the order number

What is the item number?

What was the estimated delivery date?

Where was the seller registered and what is their feedback like?

Did you buy on this account or as a guest?